Baylee Kelley
Rocky Face,GA
Summary
Dynamic Assistant Manager with a proven track record at Textbook Brokers, enhancing customer relations and streamlining operations. Excelled in problem-solving and leadership, significantly improving store efficiency. Skilled in MS Excel and adept at social media management, consistently meeting employer's evolving needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Textbook Brokers
Dalton, GA
04.2023 - Current
- Recruited and trained new employees to meet job requirements.
- Managed payroll and time and attendance systems.
- Assisted students with their textbooks and their student aid accounts.
- Managed store inventory and textbook inventory.
- Handled in-person and telephone requests for information and materials.
- Resolved customer inquiries and complaints.
Brand Ambassador
Give Me a 5
Dalton, GA
09.2021 - 01.2023
- Assisted with creating digital advertisements for various online platforms.
- Communicated with customers about what they wanted to see in the store.
- Helped with checking customers out.
- Helped run multiple departments: liquidation, clothing, and food.
File Clerk
Shaw Industries
Dalton, GA
05.2020 - 08.2020
- Scanned or read incoming materials to determine classification or filing.
- Reviewed files to check for complete and accurate information.
- Developed spreadsheets utilizing Microsoft Excel.
- Managed and organized physical and digital filing systems for easy access and retrieval.
Education
Associate of Science - Environmental Science
Dalton State College
Dalton, GA12-2024
Skills
- Customer relations
- Product branding
- MS word, excel, and outlook
- Problem-solving
- Leadership
- Social media management
Certification
- Excel - Georgia Southern University
Timeline
Assistant Manager
Textbook Brokers
04.2023 - Current
Brand Ambassador
Give Me a 5
09.2021 - 01.2023
File Clerk
Shaw Industries
05.2020 - 08.2020
Associate of Science - Environmental Science
Dalton State College
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