

Dynamic Shift Lead at Cafe Yumm! with a strong focus on customer service and team motivation. Successfully trained new employees, enhancing operational efficiency and service quality. Proven ability to manage high-volume orders while maintaining safety standards and fostering positive customer relationships. Skilled in cash handling and conflict resolution, driving performance improvement.
Oversaw different sized dogs safety- learning body language and the dogs personalities.
Helped check in and out dogs to daycare or boarding.
Completed end of the day cleaning tasks for cleanliness.
Helping dogs to kennels and giving food and medication.
Customer service focus
Employee training
Guest service
Team motivation
Conflict resolution
Workplace safety
Sales proficiency
Performance improvement
Industry expertise
Coaching and mentoring
Resource allocation
Shift leadership
Positive attitude
Cash handling
Problem-solving
Team leadership
POS system operation
Flexible schedule
Sales and upselling
Training assistance
Phlebotomy Technician Level 1