Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Baylee Martin

Baylee Martin

Phlebotomy 1
Beaverton,OR

Summary

Dynamic Shift Lead at Cafe Yumm! with a strong focus on customer service and team motivation. Successfully trained new employees, enhancing operational efficiency and service quality. Proven ability to manage high-volume orders while maintaining safety standards and fostering positive customer relationships. Skilled in cash handling and conflict resolution, driving performance improvement.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Shift Lead

Cafe Yumm!
09.2024 - Current
  • Prepared and assembled food items according to company standards.
  • Operated kitchen equipment safely and efficiently in high-volume environment.
  • Maintained cleanliness and organization of workstations to meet health regulations.
  • Assisted customers with menu selections, ensuring a positive dining experience.
  • Conducted inventory checks and restocked supplies as needed to minimize disruptions.
  • Trained new employees on food prep techniques and safety protocols for efficiency.
  • Implemented feedback from customers to enhance menu offerings and service quality.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Dog Daycare Attendant

Original Bark
08.2023 - 09.2024

Oversaw different sized dogs safety- learning body language and the dogs personalities.

Helped check in and out dogs to daycare or boarding.

Completed end of the day cleaning tasks for cleanliness.

Helping dogs to kennels and giving food and medication.

Education

High School Diploma -

Merlo Station High School
Beaverton OR

Phlebotomy Technician Level 1 - Phlebotomy

Phlebotomy Training Specialists
Beaverton, OR
07.2026

Skills

Customer service focus

Employee training

Guest service

Team motivation

Conflict resolution

Workplace safety

Sales proficiency

Performance improvement

Industry expertise

Coaching and mentoring

Resource allocation

Shift leadership

Positive attitude

Cash handling

Problem-solving

Team leadership

POS system operation

Flexible schedule

Sales and upselling

Training assistance

Certification

Phlebotomy Technician Level 1

Timeline

Shift Lead

Cafe Yumm!
09.2024 - Current

Dog Daycare Attendant

Original Bark
08.2023 - 09.2024

High School Diploma -

Merlo Station High School

Phlebotomy Technician Level 1 - Phlebotomy

Phlebotomy Training Specialists
Baylee MartinPhlebotomy 1