Baylee Mitchell
Michaels Craft Store
BUFFALO,NY
1
year of professional experience
Dedicated sales associate with a strong focus on customer service and relationship building. Demonstrated ability to foster customer loyalty and enhance shopping experiences through effective teamwork and problem-solving.
Work History
Sales Associate
1 Year 1 Month- Assisted customers in selecting craft supplies, enhancing the shopping experience and driving sales.
- Operated point-of-sale system efficiently, processing transactions accurately and promptly.
- Maintained organized merchandise displays, ensuring product availability and visual appeal.
- Collaborated with team members to restock inventory, improving store operations and customer satisfaction.
- Handled customer inquiries and concerns professionally, promoting a positive store atmosphere.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Performed cash, card, and check transactions to complete customer purchases.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Education
BBA - Marketing
High School Diploma
- Extracurricular Activities: Volleyball, and Soccer
- The Barbershop (schools diversity and inclusion club): Vice president
Skills
Customer service
Cash management
Customer satisfaction
Teamwork and collaboration
Time management
Inventory management
Multi-tasking
Problem-solving skills
Listening skills
Relationship building
Reliable and punctual
Interests
Enjoying the art of baking and pastry-making
experimenting with recipes.
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
Music
Knitting and Crocheting
Fashion and Style
Timeline
Sales Associate
Michaels Craft Store
09.2025 - CurrentRead More
SUNY At Buffalo
BBA from Marketing
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Shenendehowa High School
High School Diploma
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