Baylee Peperak
Boonsboro
Summary
Experienced in providing customer service and fulfilling retail tasks. Currently working on pursuing my education in the nursing field, and providing patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
WVU Medicine
06.2024 - Current
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Front Desk Manager
Fit In Boonsboro
07.2021 - 10.2024
- Responded to customer service inquiries, both in-person and by telephone.
- Checking in and signing up new members.
- Performing opening and closing tasks.
Student Nurse
Winchester Medical Center
02.2024 - 04.2024
- Worked alongside experienced nursing professionals to learn new procedures.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
- Enhanced patient care by accurately documenting vital signs, medical histories, and relevant information.
- Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
Front End Associate
Dicks Sporting Goods
08.2022 - 11.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Answered questions about store policies and addressed customer concerns.
- Managed returns and exchanges, maintaining professionalism while adhering to company policies.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
Education
Bachelor of Science - Nursing
Shepherd University
Shepherdstown, WV12.2025
High School Diploma -
Boonsboro High School
Boonsboro, MD06.2022
Skills
- Customer Service
- Check-in and Check-out Procedures
- Vitals monitoring
- Patient Assessments
- Collecting vitals
- Epic Charting
Certification
- Healthcare Provider BLS - American Heart Association (12/23-12/25)
Timeline
Patient Care Technician
WVU Medicine
06.2024 - Current
Student Nurse
Winchester Medical Center
02.2024 - 04.2024
Front End Associate
Dicks Sporting Goods
08.2022 - 11.2023
Front Desk Manager
Fit In Boonsboro
07.2021 - 10.2024
Bachelor of Science - Nursing
Shepherd University
High School Diploma -
Boonsboro High School
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