Bayley Saxon
Las Vegas,NV
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Trufusion Yoga
Enterprise, NV
03.2024 - Current
- Processed transactions using a point-of-sale system.
- Generated additional income through the sale of new member packages
- Connected with members daily through cold calling
- Resolved customer service issues as needed.
- Handled escalated customer service matters professionally.
- Ensured that customer service standards were met by providing excellent customer service skills.
Online Fitness Coach
Myself
Las Vegas, NV
07.2021 - Current
- Assisted customers with payment processing, including credit card payments and other forms of payment.
- Book sales calls weekly with possible new client to sell into the program
- Handle and overcome objections on the phone
- Handle any and all customer service issues
Licensed Makeup Artist
Sephora
San Diego, C
05.2020 - 07.2022
- Created custom looks for special events, such as weddings, proms, and photo shoots.
- Maintained a clean and sanitary work area in accordance with health regulations.
- Assisted customers in selecting appropriate products based on their individual needs and preferences.
- Handled appointment booking, canceling and rescheduling.
- Consistently upsold clients during their sessions
Phone Sales Representative
Organifishop
San Diego
11.2017 - 03.2020
- Kept track of daily sales performance against targets set by management.
- Generated leads through cold calling techniques.
- Recorded customer contact information accurately in the database system for future reference.
- Followed up with customers after initial phone conversations to ensure satisfaction with purchased product or service.
- Identified customer needs and offered appropriate solutions to meet those needs.
- Upsold additional products or services when applicable during phone calls.
Education
Esthetics - Esthetics
City College San Diego
San Diego, CA07-2017
Skills
- Client Account Management
- Product Sales
- Upselling
- Payment Processing
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Teamwork and Collaboration
- Punctual and Dependable
Certification
- Esthetics license (still current and active)
Timeline
Sales Associate
Trufusion Yoga
03.2024 - Current
Online Fitness Coach
Myself
07.2021 - Current
Licensed Makeup Artist
Sephora
05.2020 - 07.2022
Phone Sales Representative
Organifishop
11.2017 - 03.2020
Esthetics - Esthetics
City College San Diego
- Esthetics license (still current and active)
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