Bayli Farmer
Moore Smiles
Sweetwater,TN
6
years of professional experience
I'm committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and skilled at exploring different solutions to address customer needs effectively.
Work History
Treatment Coordinator
1 Year- Presented treatment plans and explained dental procedures to support patient acceptance and informed decisions.
- Coordinated insurance verification, financial arrangements, and payment plans to streamline case approval.
- Managed appointment scheduling, follow-up calls, and recare coordination to maintain steady patient flow.
- Reviewed patient accounts for outstanding balances and resolved billing questions with accuracy and professionalism.
- Collaborated with clinical team to prioritize treatment urgency and align care plans with patient needs.
Universal Banker
1 Year 2 Months- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Orthodontic Assistant
2 Years 3 Months- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
Teller
1 Year 6 Months- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Education
High School Diploma
Registered Dental Assistant
Skills
Customer service
Patient education
Organizational skills
Verbal and written communication
Insurance verification
Teamwork and collaboration
Timeline
Treatment Coordinator
Moore Smiles
10.2025 - CurrentRead More
Universal Banker
United Community Bank
08.2024 - 10.2025Read More
Orthodontic Assistant
Chance Orthodontics
05.2022 - 08.2024Read More
Teller
Truist Bank
11.2020 - 05.2022Read More
Loudon High School
High School Diploma
Read More
Dental Learning Center
Registered Dental Assistant
Read More