Baylie Stricker
Batavia,OH
Summary
Medical Office Manager with expertise in managing daily operations and mentoring staff. Recognized for strong critical thinking, attention to detail, and effective communication, contributing to improved patient flow and overall service quality.
Overview
2027
2027
years of professional experience
Work History
Medical Office Manager
Premier Pain Treatment Institute
05.2023 - Current
- Managed daily operations, ensuring efficient patient flow and scheduling processes.
- Coordinated communication between healthcare providers, staff, and patients to enhance service quality.
- Mentored junior staff in office protocols, fostering a collaborative work environment.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
Procedure Scheduler
Premier Pain Treatment Institute
2022 - 2023
- Scheduled and coordinated patient appointments using electronic health records system.
- Maintained detailed records of authorizations, ensuring compliance with regulatory standards.
- Communicated effectively with patients regarding their authorization status and next steps.
Medical Receptionist
Premier Pain Treatment Institute
01.2021 - 2022
- Managed patient scheduling to ensure optimal use of healthcare resources.
- Coordinated patient intake processes, enhancing overall patient experience and efficiency.
- Maintained accurate medical records, ensuring compliance with privacy regulations and standards.
- Trained new staff on office procedures and software systems to enhance team performance.
- Collaborated with clinical staff to streamline communication and improve service delivery efficiency.
Restaurant Server
Cracker Barrel
2019 - 2021
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Assisted in menu navigation and offered tailored recommendations to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Trained new team members on service protocols and best practices for optimal performance.
To-Go Specialist
Buffalo Wild Wings
2018 - 2019
- Prepared and packaged food orders for takeout, ensuring accuracy and quality standards.
- Communicated effectively with kitchen staff to expedite order fulfillment during peak hours.
- Maintained cleanliness and organization of workstations to enhance workflow efficiency.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
Sales Associate
Platos's Closet
2018 - 2018
- Assisted customers in locating merchandise and provided product information to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to optimize visual merchandising standards.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
- Collaborated with team members to restock inventory and maintain optimal product displays.
Restaurant Team Member
Donatos Pizzeria
2017 - 2018
- Provided exceptional customer service while taking orders and processing payments.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment.
- Assisted in food preparation, following safety and hygiene standards consistently.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Education
Associate of Science - Psychology
University of Cincinnati
Cincinnati, OH12-2020
High School Diploma -
Oak Hills High School
Cincinnati, OH05-2018
Skills
- Strong work ethic
- Effective multitasking
- Patient scheduling management
- Attention to detail
- Staff scheduling
- Critical thinking
Timeline
Medical Office Manager
Premier Pain Treatment Institute
05.2023 - Current
Medical Receptionist
Premier Pain Treatment Institute
01.2021 - 2022
Procedure Scheduler
Premier Pain Treatment Institute
2022 - 2023
Restaurant Server
Cracker Barrel
2019 - 2021
To-Go Specialist
Buffalo Wild Wings
2018 - 2019
Sales Associate
Platos's Closet
2018 - 2018
Restaurant Team Member
Donatos Pizzeria
2017 - 2018
Associate of Science - Psychology
University of Cincinnati
High School Diploma -
Oak Hills High School