Results-driven manager with a strong focus on customer satisfaction and team development. Proven ability to enhance service quality through effective inventory management and compliance with industry regulations.
Overview
4
4
years of professional experience
Work History
Manager
Sivas Vegas
Las Vegas, Nevada
06.2023 - 06.2024
Oversaw daily operations to ensure smooth restaurant service.
Managed inventory levels and conducted regular stock audits.
Trained and mentored staff on customer service best practices.
Recruited and hired qualified candidates to fill open positions.
Ensured compliance with all applicable laws, regulations, industry standards.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Bartender
Blue Martini
Atlanta, Georgia
11.2020 - 04.2023
Managed inventory by tracking supplies and restocking as needed.
Processed payments accurately and efficiently with POS system.
Poured wine, beer, and cocktails for patrons.
Maintained cleanliness and organization of the bar area and equipment.
Engaged with customers to create a welcoming and enjoyable atmosphere.
Followed health and safety regulations to ensure a safe drinking environment.
Performed opening and closing duties including restocking supplies.
Assisted in training new bartenders on menu items and bar operations.