Summary
Overview
Work History
Education
Skills
Timeline
Server

Erica Yaste

Ocala,Florida

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

5
5
years of professional experience

Work History

Server

Olive Garden Restaurant
Ocala, FL
12.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Department Supervisor

Home Depot
Ocala, FL
02.2015 - 12.2019
  • Maintained stock of items, cleanliness, organization and provided excellent customer service.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Managed team of 12 employees, delegated tasks and held each employee accountable for completing assignments.

Education

GED -

Marion Technical College
Ocala, FL
03.2011

Skills

  • Conflict and Complaint Resolution
  • Order Accuracy and Delivery
  • Team Player
  • Warm and Friendly

Timeline

Server

Olive Garden Restaurant
12.2021 - Current

Department Supervisor

Home Depot
02.2015 - 12.2019

GED -

Marion Technical College

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Erica Yaste