Tireste Tassew
Rockville,MD
Summary
Dedicated server and driver with strong cash handling, conflict resolution, and time management skills. Committed to providing exceptional customer service while maintaining composure under pressure.
Overview
12
12
years of professional experience
Work History
Server/Bartender
Capital Hookah
Downtown, DC
05.2023 - Current
- Developed positive relationships with regular customers to enhance their experiences.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Managed cash register transactions and handled customer payments accurately.
Driver
Uber
Washington, District of Columbia
02.2021 - Current
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Adapted quickly to changing traffic conditions and road closures.
- Maintained vehicle cleanliness and performed routine safety checks regularly.
Server
Kura Revolving Sushi Bar
McLean, Virginia
11.2022 - 05.2023
- Provided excellent customer service in fast-paced dining environment.
- Managed table assignments and ensured timely service delivery.
- Assisted guests with menu selections and dietary restrictions.
Driver
United Parcels Service
Gaithersburg, Maryland
11.2021 - 02.2022
- Managed delivery routes to ensure timely package distribution across assigned areas.
- Operated delivery vehicle in accordance with safety regulations and company policies.
- Maintained accurate records of deliveries and collected necessary signatures upon completion.
Server/Bartender
Peace Lounge
Washington, District of Columbia
05.2018 - 02.2020
- Engaged customers, providing excellent service and addressing inquiries promptly.
- Collaborated with kitchen staff to coordinate food and drink orders efficiently.
- Maintained cleanliness of the bar area and equipment for safety compliance.
Driver Helper
Montgomery County Public School System
Silver Spring, Maryland
09.2018 - 10.2018
- Operated wheelchair lifts to safely assist passengers with special needs, ensuring accessibility and compliance.
- Facilitated smooth boarding and disembarking processes for passengers, enhancing travel experience.
- Ensured clean and orderly bus interior, promoting passenger comfort and satisfaction.
Checkout Service Associate
Kmart, Sears Holding
Aspen Hill, MD
08.2015 - 02.2016
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with product inquiries and returns.
- Collaborated with team members to manage high-volume periods.
Cashier
Metro Cafe
Rockville , MD
11.2014 - 04.2015
- Handled cash, credit, and digital payments accurately.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations.
Education
High School Diploma -
Albert Einstein High School
Kensington, MDMaster of Arts - Nursing
Montgomery College
Rockville, MDSkills
- Menu knowledge
- Beverage preparation
- Beverage service
- Table management
- Cash management
- Order processing
- Inventory control
- Time management
- Team collaboration
- Customer engagement
- Active listening
- Stress management
Timeline
Server/Bartender
Capital Hookah
05.2023 - Current
Server
Kura Revolving Sushi Bar
11.2022 - 05.2023
Driver
United Parcels Service
11.2021 - 02.2022
Driver
Uber
02.2021 - Current
Driver Helper
Montgomery County Public School System
09.2018 - 10.2018
Server/Bartender
Peace Lounge
05.2018 - 02.2020
Checkout Service Associate
Kmart, Sears Holding
08.2015 - 02.2016
Cashier
Metro Cafe
11.2014 - 04.2015
High School Diploma -
Albert Einstein High School
Master of Arts - Nursing
Montgomery College