James Davis III
Los Angeles,CA
Summary
Motivated college student with several years experience successfully serving customers in busy fastpaced restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.
Overview
9
9
years of professional experience
Work History
Server/Bartender
Olive Garden
Carson, CA
06.2019 - 10.2023
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Checked identification to enforce age regulations for alcoholic beverages.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Assisted customers with carry-out service.
- Greeted customers and answered any questions.
- Engaged in suggestive selling and other sales techniques.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Bartender
Coltons Steakhouse
Hot Springs, AR
06.2017 - 01.2019
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Cashier
Bed Bath & Beyond Inc.
Inglewood, CA
01.2015 - 03.2017
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Counted cash in register drawer at beginning and end of shift.
- Reviewed and resolved differences between accounting information and cash drawer.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Education
Associate of Arts - Criminal Justice
Antelope Valley College
Lancaster, CA12-2024
Skills
- Server support
- Pro Tools Mix and Mastering
- Logic Beat Producing
- Recording Vocals
- Oracle WebLogic Server
- Recordkeeping
- Data visualizations
- Project Organization
- Team Building
- Team Management
- TIPS Server trained
- Menu memorization
- Knowledge of craft and microbrews
- Supply Restocking
- Table Bussing
- Guest Engagement
- Food Running
- Beverage Preparation
- Safe Food Handling
- Food inspection
- Order Management
- Table Setting
- Food Delivery
- Wine Pairings
- Performance Improvement
- Point of Sale (POS) system operations
- Menu knowledge
Timeline
Server/Bartender
Olive Garden
06.2019 - 10.2023
Bartender
Coltons Steakhouse
06.2017 - 01.2019
Cashier
Bed Bath & Beyond Inc.
01.2015 - 03.2017
Associate of Arts - Criminal Justice
Antelope Valley College