Beatrice Gomez-Lacen
The Bronx,NY
Summary
Efficient Dental Receptionist known for high productivity and ability to complete tasks swiftly. Excels in patient scheduling, records management, and insurance verification. Possesses strong organizational, communication, and interpersonal skills, ensuring smooth operations within dental practices. Thrives in fast-paced environments using these skills to enhance patient satisfaction and streamline office procedures.
Overview
8
8
years of professional experience
Work History
Dental Receptionist
NYC Dental Center
Newyork, New York
02.2024 - Current
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Verified patient's eligibility for benefits under various insurance plans.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Scheduled and confirmed patient appointments and consultations.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Assisted in maintaining a clean reception area by tidying up furniture or vacuuming carpets regularly.
Dental Receptionist
Gramercy Smiles
Newyork, New York
01.2022 - 01.2024
- Front office duties, faxed, filed patients files
- Assisted doctors with translation of Bilingual patients
- Verified patient's eligibility for benefits under various insurance plans.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Answered and managed incoming calls and emails.
- Managed front desk operations including scheduling appointments, collecting payments.
Dental Receptionist
Metropolitan Dental Associates
Newyork, New York
01.2017 - 12.2021
- Verification of all Insuraces, Collect Copays and Deductible.
- Maintained accurate records of patient treatment plans, Dental histories, and financial transactions.
- Processed referrals to specialists when required by the dentist.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Education
Medical Assistant - Graduate
Allen School
Brooklyn, NYComputers Science - Liberal Arts
Lehman College
Bronx, NYSkills
- CPR and First Aid Certified
- Front Office Duties
- EKG
- Urinary Analysis
- Hematology Testing
- Appointment Schedule
- Pharmacology
- Injection
- Record Maintenance
- Phlebotomy
- Specimen Collection
- Health Insurance Portability and Accountability Act Trained
- Sterilization of Surgical Equipment
Languages
- English, Bilingual
- Spanish, Bilingual
Timeline
Dental Receptionist
NYC Dental Center
02.2024 - Current
Dental Receptionist
Gramercy Smiles
01.2022 - 01.2024
Dental Receptionist
Metropolitan Dental Associates
01.2017 - 12.2021
Medical Assistant - Graduate
Allen School
Computers Science - Liberal Arts
Lehman College