Beatrice Parrales
San Antonio,TX
Summary
Dynamic Store Team Leader with a proven track record at American Eagle Outfitters, driving great results and a participate of the gold and diamond council. Skilled in asset protection and fostering high-performance teams, I excel in leadership development and strategic planning, ensuring operational excellence and a positive customer experience. Passionate about cultivating talent and enhancing business outcomes. Currently focused on further developing leadership skills and operational expertise to transition into a senior store team leader role.
Overview
10
10
years of professional experience
Work History
Store Team Leader
American Eagle Outfitters, Store 486 Northstar
10.2024 - Current
- Designed improvement plans that would give us the best return of investment in a short period of time.
- Leading the team to a 13% comp Q4 putting the store in position to end the year with a positive comp.
- Impact captain leader for district 65 operations pillar.
- Planned and lead stylist workshop for store team leaders.
- Hosted a executive visit with Liz, Carol, Noah and Alycia.
- Hosted members of the synchrony team during a credit summit.
Store Team Leader
American Eagle Outfitters, #188 Ingram
05.2021 - 10.2024
- 2021 Gold and diamond council
- Impact leader for asset protection in partnership with Shyam and Holly.
- Lead district at times when DTL was out of the business
- Participated in market store visits with DTL to collaborate succession planning.
- Mentored support leaders and STLs across the market.
- Member of the NSO operations specialist team.
- In partnership with APM Holly, conducted official store audits.
Store Team Leader
American Eagle Outfitters, #514 Rivercenter
01.2021 - 05.2021
- Supported the district with asset protection and operations.
- Filled two leadership open position within the first month.
Selling Leader
American Eagle Outfitters, La Cantera 2070
09.2017 - 01.2021
- Hosted in store workshops over selling behaviors and credit and loyalty.
- Surpassed our store's green week water mark holiday of 2017.
- Had a successful jet visit with Sunny and Andrew
- Lead the team to a outstanding audit score.
- Lead the team when store leader was out of the business.
- TDY store leader for rolling oaks Summer of 2020.
Sales Lead
American Eagle Outfitters, La Plaza Mall #684
04.2016 - 09.2017
- Trained, coached, and mentored new sales associates for maximum performance.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
- Supported talent manager in recruiting, onboarding and associate ongoing development.
- Supported the operations manger is asset protection initiatives.
Cashier Team Lead
American Eagle Outfitters, La Plaza Mall #684
05.2015 - 04.2016
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention
- Worked towards store's credit and loyalty goals.
Skills
- Store operations
- Asset Protection strategies
- Strong leadership skills
- Ability to work under pressure
- Peer role model within the market
- Business Acumen
- Passion for leadership growth and development
- Multitasking and prioritizing
- Time management
Timeline
Store Team Leader
American Eagle Outfitters, Store 486 Northstar
10.2024 - Current
Store Team Leader
American Eagle Outfitters, #188 Ingram
05.2021 - 10.2024
Store Team Leader
American Eagle Outfitters, #514 Rivercenter
01.2021 - 05.2021
Selling Leader
American Eagle Outfitters, La Cantera 2070
09.2017 - 01.2021
Sales Lead
American Eagle Outfitters, La Plaza Mall #684
04.2016 - 09.2017
Cashier Team Lead
American Eagle Outfitters, La Plaza Mall #684
05.2015 - 04.2016
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