Detail-oriented professional with 5 years of experience in procurement, material quality evaluation, and supplier management. Committed to delivering exceptional customer service while effectively multitasking and managing time. Proficient in maintaining accurate sales and purchasing reports to support forecasting and cost tracking.
Work History
Specialist-Agency Services
2 Years 1 Month
Progressive Auto Insurance | 07.2024 - Current
Assisted clients in understanding auto insurance policies and coverage options.
Conducted thorough risk assessments to determine appropriate policy recommendations.
Managed 100 clients' inquiries and resolved issues efficiently to enhance customer satisfaction.
Collaborated with underwriting team to ensure accurate policy issuance and compliance.
Developed tailored insurance solutions that aligned with client needs and preferences.
Developed strong relationships with clients, fostering trust and loyalty while promoting long-term business growth.
Improved overall efficiency of the agency by implementing streamlined processes for managing new and existing clients.
Purchasing Specialist
5 Years 1 Month
Waterbalsting LLC DBA Hog Technologies | 07.2021 - Current
Negotiated prices and terms with suppliers to secure competitive pricing and favorable conditions with a 10% saving.
Analyzed price proposals, financial reports and other data to determine reasonable prices.
Researched materials offerings from new suppliers to obtain most competitive pricing.
Prepared purchase orders and sent to distributors and suppliers.
Contacted vendors to resolve shipment discrepancies and ensure timely updates on order status.
Coordinated with departments to assess supply needs and streamline procurement processes.
Ensured compliance with company policies regarding procurement procedures.
Coordinating Supervisor
1 Year 1 Month
Simplified Fabricators Inc. | 06.2020 - 07.2021
Coordinated staff schedules and managed workflow to ensure timely project completion.
Formulated strategies and procedures that enhanced team productivity.
Created systems to track progress against goals set by management.
Delegated work to staff, setting priorities and goals.
Scheduled meetings with 60 staff members to discuss current projects or initiatives.
Resolved conflicts between employees or departments in a timely manner.
Resolved customer inquiries and complaints requiring management-level escalation.
Maintained positive relationships with vendors, suppliers and other external parties.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Coordinating Supervisor / Secretary
4 Years 4 Months
Rayside Truck and Trailer | 01.2016 - 05.2020
Verified completeness of shipment documentation to ensure timely release of goods.
Maintained up-to-date records of freight movement and shipment tracking information in the system.
Prepared shipping documents such as bills of lading, invoices, packing slips.
Determined types or amounts of equipment, vehicles or personnel to meet work orders or specifications.
Tracked real-time location of 8 vehicles per day using GPS technology.
Provided comprehensive administrative support to management, facilitating efficient operations.
Anticipated leadership needs by preparing or gathering records, reports and correspondence.
Welcomed visitors and managed front reception, ensuring a professional and organized environment.
Directed clients and guests to correct departments, rooms and staff members.
Provided guidance to drivers on road conditions, speed limits, traffic patterns.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Maintained efficient filing systems to ensure quick access to important documents.
Education
High School Diploma
South Ridge Senior High School | Miami, FL | 05-2007
Product Specialist – Agency MBS Pricing & Data at S&P Global Market IntelligenceProduct Specialist – Agency MBS Pricing & Data at S&P Global Market Intelligence