Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
4
4
years of professional experience
Work History
BH Case Manager
Regional Center For Border Health
Yuma , AZ
06.2023 - Current
Supported family members by providing information on local support groups.
Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
Coordinated transportation services for clients who lacked access to reliable transportation.
Organized group activities to provide socialization opportunities for clients.
Maintained accurate case records and documentation according to agency guidelines.
Developed individualized care plans with input from clients and their families.
Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
Educated clients about mental health conditions, medications and self-care techniques.
Participated in interdisciplinary team meetings to discuss treatment options.
Collaborated with other service providers to ensure continuity of care for clients.
Provided crisis intervention support for clients in emergency situations.
Counseled clients on available resources within the community that could help meet their needs.
Provided referrals to appropriate health care providers or other community resources.
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Monitored client progress through regular follow-up contacts.
Assessed clients' needs, developed service plans and monitored progress towards goals. Conducted skills training services.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Behavior Health Technician
Horizon Health and Wellness
Yuma , Az
05.2022 - 05.2023
Provided direct care and support to individuals with mental health issues in the inpatient unit.
Observed changes in client behavior and reported any concerning trends to supervisor or psychiatrist.
Collaborated with multidisciplinary team members to develop individualized treatment plans for each client.
Implemented therapeutic interventions designed to reduce symptoms associated with mental illness.
Monitored clients' physical and emotional wellbeing.
Helped arrange appointments with psychiatrists, therapists, or other healthcare providers.
Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.