Beatriz Garcia
Yuma,AZ
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
4
4
years of professional experience
Work History
BH Case Manager
Regional Center For Border Health
Yuma , AZ
2023.06 - Current
- Supported family members by providing information on local support groups.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Organized group activities to provide socialization opportunities for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Developed individualized care plans with input from clients and their families.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Educated clients about mental health conditions, medications and self-care techniques.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Collaborated with other service providers to ensure continuity of care for clients.
- Provided crisis intervention support for clients in emergency situations.
- Counseled clients on available resources within the community that could help meet their needs.
- Provided referrals to appropriate health care providers or other community resources.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Monitored client progress through regular follow-up contacts.
- Assessed clients' needs, developed service plans and monitored progress towards goals. Conducted skills training services.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Behavior Health Technician
Horizon Health and Wellness
Yuma , Az
2022.05 - 2023.05
- Provided direct care and support to individuals with mental health issues in the inpatient unit.
- Observed changes in client behavior and reported any concerning trends to supervisor or psychiatrist.
- Collaborated with multidisciplinary team members to develop individualized treatment plans for each client.
- Implemented therapeutic interventions designed to reduce symptoms associated with mental illness.
- Monitored clients' physical and emotional wellbeing.
- Helped arrange appointments with psychiatrists, therapists, or other healthcare providers.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Completed daily client rounds and tracked client movements. Checked vitals daily.
- Monitored patient behaviors and reported significant changes to supervising mental health professionals.
- Utilized de-escalation techniques to manage and prevent patient crises effectively.
Crisis Assessor
Community Health Associates The Roc
Yuma , Az
2020.12 - 2022.04
- Evaluated individuals to determine if they needed to be sent out to the inpatient unit.
- Meet with clients in person to conduct a comprehensive mental health assessment.
- Electronically submit registration/authorization requests.
- Complete T-36, if needed.
- Analyzed data collected from assessments and developed individualized service plans based on client needs.
- Created reports summarizing assessment results for review.
- Attended professional conferences to stay current on trends in the field of assessment.
Education
High School Diploma -
E.O.C. High School
Yuma, AZ2012-05
Skills
- Community Outreach
- Client Advocacy
- Group Therapy
- Case Management
- Family Education
- Care Coordination
- Records Management
- Discharge Planning
- Patient support
- Referral Coordination
- Court Mandated Reporter
- Community Resources
- Case Planning
- Crisis Intervention
- Case Documentation
- Home Visits and Inspections
- Problem-Solving
- Positive Attitude
- Social Work
Languages
Spanish
Professional
Timeline
BH Case Manager
Regional Center For Border Health
2023.06 - Current
Behavior Health Technician
Horizon Health and Wellness
2022.05 - 2023.05
Crisis Assessor
Community Health Associates The Roc
2020.12 - 2022.04
High School Diploma -
E.O.C. High School
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