Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Beatriz Que

Las Vegas,NV

Summary

Detail-oriented professional with exceptional customer service skills. Experienced in managing guest experiences and training staff. Committed to enhancing customer satisfaction through effective multitasking and interactive communication.

Overview

3
3
years of professional experience

Work History

Hostess

Brezza
3000 S Las Vegas Blvd STE 115, Las Vegas, NV 89109
04.2026 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Lead Hostess

888 Japanese BBQ
3550 S Decatur Blvd, Las Vegas, NV 89103
05.2023 - 05.2026
  • Supervised front-of-house operations, ensuring seamless guest experiences and efficient table management.
  • Trained and mentored new host staff, promoting adherence to service standards and operational procedures.
  • Collaborated with servers and kitchen staff to optimize table turnover rates and overall restaurant efficiency.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.

Hostess

Gen Korean BBQ
5125 W Sahara Ave, Las Vegas, NV 89146
01.2023 - 05.2023
  • Welcomed and seated guests promptly, enhancing overall dining experience.
  • Managed reservations and waitlists efficiently to optimize table turnover.
  • Handled guest inquiries and concerns with professionalism, ensuring satisfaction.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Education

Nursing

College of Southern Nevada
Las Vegas, NV
01-2028

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Detail-oriented
  • Interactive communication skills

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Hostess

Brezza
04.2026 - Current

Lead Hostess

888 Japanese BBQ
05.2023 - 05.2026

Hostess

Gen Korean BBQ
01.2023 - 05.2023

Nursing

College of Southern Nevada
Beatriz Que