Microsoft Office Certification
Beau Mashburn
Gainesville,FL
Summary
Reliable individual proudly offering Five years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory in High Volume Bars. Dedicated to creating inviting environment for both guests and staff.
Overview
6
6
years of professional experience
3
3
Certification
Work History
BAR MANAGER
NDA Signed
11.2023 - Current
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Crafted special drink and cocktail menu items for seasonal offerings.
LEAD BARTENDER
High T Orlando
06.2023 - 11.2023
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
BARTENDER / RESTURANT BAR MANAGER
LOCAL PROVISIONS
10.2022 - 06.2023
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assess customers' needs and preferences to make recommendations
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Restock and replenish bar inventory and supplies
- Staying guest focused to nurture an excellent guest experience.
- Served high customer volumes during special events, nights, and weekends.
BARTENDER
THE KEYS PIANO BAR AND GRILL
04.2021 - 10.2022
- Consulted with managers to organize special events and promotions
- Designed special drink and cocktail offerings on a monthly basis as part of seasonal offerings
- Implemented drink prep procedures that significantly reduced waste stock
- Improved and applied social media marketing strategies to increase patronage
- Increased bar revenue through development and marketing of featured cocktails.
BARTENDER
MOTHERS PUB UNIVERSITY
09.2020 - 06.2021
- Cultivated warm relationships with regular customers
- Worked with a POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Checked for identification for minimum age for sale of alcoholic beverages.
SERVER/BARTENDER
OLIVE GARDEN
11.2018 - 07.2020
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Maintained secure cash drawers and promptly resolving discrepancies in daily totals
- Organized bar inventory and storage procedures to keep stock within optimum levels to meet customer requests
- Decreased waste by following strict recipes and drink measurement protocol.
Education
Associate of Science - Nursing Path Unfinished
Santa Fe College
Gainesville, FLSkills
- Team Leadership
- Hospitality and guest service
- Outstanding customer service
- Classic cocktails
- Teamwork and professionalism
- Anticipating guest needs
- Food and beverage service
- Responsible alcohol service
- Cash handling and management
- Liquor, beer, and wine knowledge
Accomplishments
Jr. Olympic Sportsman shooter out of Umatilla Fl holding multiple State Championships through the state of Florida and two National level placements.
Certification
Microsoft Office Certification : 2018
Adobe Certification : 2018
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteRemoteImportant To Me
Career advancementPersonal development programsWork-life balanceCompany CultureTeam Building / Company RetreatsQuote
"Success is the sum of small efforts, repeated day in and day out."
Robert Collier
Software
Adobe Certification
Interests
Soccer
Sportsman
Medical Technology
Chemical composition & Mixology
Timeline
BAR MANAGER
NDA Signed
11.2023 - Current
LEAD BARTENDER
High T Orlando
06.2023 - 11.2023
BARTENDER / RESTURANT BAR MANAGER
LOCAL PROVISIONS
10.2022 - 06.2023
BARTENDER
THE KEYS PIANO BAR AND GRILL
04.2021 - 10.2022
BARTENDER
MOTHERS PUB UNIVERSITY
09.2020 - 06.2021
SERVER/BARTENDER
OLIVE GARDEN
11.2018 - 07.2020
Associate of Science - Nursing Path Unfinished
Santa Fe College
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