Summary
Overview
Work History
Education
Skills
Timeline
Generic

Becca Hilgeman

Chapel Hill,NC

Summary

Pursuing a career in fitness that will allow me to help others achieve their goals. Quick-learner that adapts well to challenges. Experienced in ensuring high-quality customer service that meets each individuals unique needs. Motivated to use these skills to grow with a team of like-minded individuals.

Overview

5
5
years of professional experience

Work History

Sales Associate

Pure Barre
Wake Forest
08.2025 - 10.2025
  • Opened and closed studio as needed
  • Greeted clients with a friendly attitude and helped them check-in for their classes
  • Answered client questions and grievances
  • Assisted in acclimating clients at their Engage class
  • Stayed up to date with class pack deals and helped clients choose class packs based on their personal goals and limitations
  • Tracked and updated class milestones and prepared appropriate gifts
  • Completed tasks thoroughly and efficiently
  • Answered phones, emails and messages
  • Assisted instructors as needed before, during and after class
  • Maintained studio cleanliness
  • Kept retail stocked and helped clients in retail sales
  • Communicated with teammates to ensure a quality experience for clients and prospects

Sales Associate

Pure Barre
Winston-Salem, NC
02.2022 - 02.2023

**refer to aforementioned job duties under Sales Associate Pure Barre Wake Forest

Veterinary Receptionist

Animal Hospital of Boone
Boone, NC
01.2021 - 12.2021
  • Phone reception
  • Communicated with veterinary staff to triage medical emergencies
  • Checked patients in, prepared medical charts and patient records for veterinary staff
  • Stayed calm under a high-paced environment
  • Maintained cleanliness of lobby and exam rooms
  • Handled money transactions, payments and insurance when applicable
  • Patient referrals to specialists
  • Faxed medical prescriptions to appropriate pharmacies
  • Open and closed office
  • Maintained retail inventory and stocked shelves as needed
  • Worked well with a large team to ensure patients had a high-quality experience

Education

Bachelor of Science - Biology

Appalachian State University
Boone, NC
06-2023

Skills

  • Customer Service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength

Timeline

Sales Associate

Pure Barre
08.2025 - 10.2025

Sales Associate

Pure Barre
02.2022 - 02.2023

Veterinary Receptionist

Animal Hospital of Boone
01.2021 - 12.2021

Bachelor of Science - Biology

Appalachian State University