Rebecca Cruz
Redmond
Summary
Dynamic Produce Manager with over 30 years of experience in leading teams and enhancing operational efficiencies. Brings strong knowledge of produce items. Skilled in training staff, implementing quality control measures, and optimizing inventory processes to drive sales, control shrink and customer satisfaction.
Overview
42
42
years of professional experience
Work History
Produce Associate Leader
Fred Meyer
Redmond, OR
09.2023 - Current
- Maintained a clean and organized produce department, ensuring compliance with health and safety regulations.
- Worked closely with management to ensure adherence to company policies and procedures, maintaining a professional and positive atmosphere within the produce department
- Helped to reduced waste by effectively managing overstocked or expired items, implementing markdowns or donations as appropriate.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Mentored new team members by sharing best practices and helping them acclimate to a fast-paced work environment.
- Utilized my knowledge of various types of fruits and vegetables, allowing for knowledgeable recommendations to customers seeking specific flavors or nutritional benefits.
- Proficient in the use of the Zebra in order to do morning counts of inventory for ordering purposes
- Responsible for all management duties while Produce Leader was off or on vacation
- Maintained high scores during E2E audits in absence of Produce Leader
Produce Manager
Stater Bros
Lake Elsinore, CA
11.1984 - 05.2023
- Oversaw daily operations of produce department to ensure fresh product availability.
- Trained and mentored staff on best practices for inventory management and product placement.
- Responsible for writing work schedules for produce and floral department staff
- Implemented efficient stock rotation processes to minimize waste and enhance quality
- Developed promotional and seasonal displays to attract customer attention and increase sales volume.
- Analyzed sales trends to forecast demand and adjust inventory levels accordingly.
- Adapted department operations during seasonal fluctuations in supply, ensuring continued availability of diverse product selections throughout the year.
- Established quality control measures to maintain standards in freshness and presentation of produce items.
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Coached and mentored staff members, helping them develop leadership skills and advance their careers within the organization
- Implemented effective merchandising techniques, leading to increased visibility of seasonal items and specialty products.
- Improved produce department efficiency by implementing streamlined inventory management processes.
- Assisted customers with questions or concerns regarding produce items, providing knowledgeable advice on storage tips and recipe suggestions when needed.
- Evaluated employee performance regularly, providing constructive feedback and implementing development plans as n
- Coordinated with vendors to secure high-quality produce
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Maintained compliance with health and safety regulations, fostering a safe working environment for all employees.
- Analyzed sales data to forecast demand trends, adjusting inventory and staffing accordingly.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
- Assisted customers with produce questions.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
- Planned attractive produce displays, using color and texture to enhance.
Education
No Degree - Management And Marketing
San Bernardino Valley College
San Bernardino, CASkills
- Safety standards
- Inventory and ordering product
- Customer engagement
- Restocking produce
- Product presentation and quality standards
- Training, mentoring and task delegation
- Quality control guidelines
- Loss prevention strategies
- Extensive Product knowledge
- Merchandising produce
- Strong work ethic
- Positive attitude
Timeline
Produce Associate Leader
Fred Meyer
09.2023 - Current
Produce Manager
Stater Bros
11.1984 - 05.2023
No Degree - Management And Marketing
San Bernardino Valley College