Summary
Overview
Work History
Education
Skills
Volunteer Experience
Dynamic Professional with a Flair for Adventure
Accomplishments
Timeline
Generic
Becky Hines-Hauder

Becky Hines-Hauder

Frisco,TX

Summary

Resourceful professional in health education, known for high productivity and efficiently providing positive client outcomes. Skilled in developing, implementing, evaluating health programs, providing behavioral change strategies, and proficiency in community outreach. My extensive retail management experience, has developed me to excel in problem-solving, educating and empower others in achieving favorable results.

Overview

21
21
years of professional experience

Work History

Health Coach

Optavia
Frisco, TX
09/22/20 - Current
  • Assessed clients' current diet and lifestyle habits to identify areas for improvement.
  • Provided education around the importance of healthy eating, physical activity, sleep, stress management, and other lifestyle factors.
  • Maintained accurate records of all coaching sessions including notes about client conversations, assessments results and recommendations made.

Fulfillment Specialist

Target
West Des Moines
01.2020 - 01.2022
  • Achieved customer satisfaction by fulfilling orders quickly and accurately, while delivering exceptional customer service on the selling floor.
  • Managed daily operations of batch order fulfillments, and stepping in to help overloaded team members.
  • Labeled boxes and placed in outbound collection areas for daily UPS pickup.

Store Manager

Book Warehouse
Altoona
01.2017 - 01.2020
  • Successfully managed daily operations and processes including: payroll, technology changes, streamlining processes, inventory and vendor management.
  • Recruited, trained and supervised new employees.
  • Analyzed performance of employees and managers, comparing organizational metrics and quality assurance
  • Forecasted hiring needs for organization based on workload, company objectives, and local business trends

General Manager

Borders Bookstore
Dubuque, IA
01.2004 - 12.2016
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance, identifying opportunities for improving cost savings and revenue generation.
  • Created and implemented effective employee recognition strategies that fostered a motivated workforce, supported the achievement of organizational objectives, and facilitated enjoyable interactions between staff members and customers.
  • Conducted employee evaluations for feedback and recognition of quality performance.

Education

Massage Therapist License -

Inspirit Institute of Massage Therapy
Dubuque, IA
01.2011

Cosmetology License -

Capri Cosmetology
Dubuque, IA
01.1987

High School Diploma -

Dubuque Senior High School
Dubuque, IA
05-1986

Skills

  • Coaching & Mentoring
  • Process Improvement
  • Health Education
  • Nutritional health
  • Collaborative Teamwork
  • Information Gathering
  • Public Speaking
  • Motivational Interviewing

Volunteer Experience

  • Volunteer – Reach & Rise of the YMCA (Recognized by Governor Kim Reynolds)
  • Volunteer – Big Brothers & Big Sisters of Dubuque
  • Board Member – Dubuque Library
  • Board Member – American Trust & Savings Bank

Dynamic Professional with a Flair for Adventure

  • Travel enthusiast-Experienced in planning and organizing domestic and international travel.
  • Passion for culinary arts-Expressing my creativity using diverse flavors to bring people together.

Accomplishments

  • Store Manager of the Year 2019 with Book Warehouse
  • Top 10 Store with Borders 10 years
  • District Store Manager Trainer for Borders and Book Warehouse

Timeline

Fulfillment Specialist

Target
01.2020 - 01.2022

Store Manager

Book Warehouse
01.2017 - 01.2020

General Manager

Borders Bookstore
01.2004 - 12.2016

Health Coach

Optavia
09/22/20 - Current

Massage Therapist License -

Inspirit Institute of Massage Therapy

Cosmetology License -

Capri Cosmetology

High School Diploma -

Dubuque Senior High School
Becky Hines-Hauder