Summary
Overview
Work History
Education
Skills
Timeline
Generic

Becky Murphy

Henrietta,Texas

Summary

Dynamic sales associate with a proven track record at Kohls Department Store, excelling in customer service and problem-solving. Demonstrated strong teamwork and time management skills while efficiently processing returns and enhancing customer satisfaction. Experienced in sorting and processing at USPS, ensuring timely delivery of parcels.

Overview

21
21
years of professional experience

Work History

Sales Associate

Kohls Department Store
Wichita Falls, TX
04.2009 - 08.2011
  • Worked in customer service. Answered phone directed calls. Processed store returns to be returned to store.

Manual Distribution Clerk

USPS
Wichita Falls, TX
08.1998 - 03.2009

Sorted and processed outgoing letters, flats,and parcels that could not be sorted automatically

Billing Clerk

Dr. Donald Terry
Wichita Falls, TX
03.1990 - 06.1997
  • Processed billing statements accurately and efficiently for patient accounts.
  • Maintained meticulous records of payments and adjustments to ensure financial integrity.
  • Coordinated with insurance companies to verify coverage and resolve discrepancies.
  • Monitored accounts receivable aging reports to identify outstanding balances and follow up accordingly.
  • Resolved patient inquiries regarding billing issues, ensuring high levels of customer satisfaction.

Education

High School Diploma -

Wichita Falls High School
Wichita Falls, TX
01-1969

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Kohls Department Store
04.2009 - 08.2011

Manual Distribution Clerk

USPS
08.1998 - 03.2009

Billing Clerk

Dr. Donald Terry
03.1990 - 06.1997

High School Diploma -

Wichita Falls High School