Summary
Overview
Work History
Education
Skills
Timeline
Generic

Becky Otis

Mart,TX

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

15
15
years of professional experience

Work History

Optician

Hewitt Vision
Hewitt, TX
05.2023 - 10.2023
  • Maintained accurate records of all transactions in computer system.
  • Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
  • Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
  • Assisted customers with selecting frames and lenses that best suited their needs.
  • Provided information on lens types, frame styles and materials, lens coatings, and accessories.

Insurance Verification Specialist

Meduit
Waco, TX
12.2022 - 05.2023
  • Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
  • Identified discrepancies in patient's insurance coverage or benefits, ensuring accuracy of data entered into system.
  • Assisted in resolving claim issues related to billing and reimbursement inquiries.
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.

Optician

UTMB Ophthalmology
Galveston, TX
09.2017 - 11.2022
  • Provided information on lens types, frame styles and materials, lens coatings, and accessories.
  • Demonstrated how to insert, remove, and care for contact lenses.
  • Repaired broken frames using specialty tools and equipment.
  • Organized inventory according to product type and manufacturer specifications.

Optician

Texas State Optical
Galveston, TX
06.2015 - 09.2017
  • Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
  • Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
  • Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
  • Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.

Optician

Eyeland View Eye Care
Conroe, TX
09.2008 - 06.2015
  • Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
  • Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
  • Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
  • Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.

Education

Associate of Science - Medical Coding

Ultimate Medical Academy - Clearwater
Clearwater, FL
08.2014

Skills

  • Customer Service
  • Insurance Verification
  • Transaction Processing
  • Retail Sales
  • Optical Needs Assessment
  • Attention to Detail
  • Billing Processing
  • MS Office
  • Administrative Functions
  • Managing Inventory

Timeline

Optician

Hewitt Vision
05.2023 - 10.2023

Insurance Verification Specialist

Meduit
12.2022 - 05.2023

Optician

UTMB Ophthalmology
09.2017 - 11.2022

Optician

Texas State Optical
06.2015 - 09.2017

Optician

Eyeland View Eye Care
09.2008 - 06.2015

Associate of Science - Medical Coding

Ultimate Medical Academy - Clearwater

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Becky Otis