BECKY RAMSEY
Community Health Center
Eagle Grove,IA
31
years of professional experience
Dedicated and adaptable professional relocating to the Des Moines area with 30 years of comprehensive accounting experience, office management, exceptional customer service, and strong critical thinking skills. Known for a positive outlook and effective communication abilities, I am committed to supporting team objectives and delivering high-quality work. I thrive in collaborative environments and consistently go the extra mile to achieve success. I will contribute my cheerful outlook, adaptability, and excellent communication skills to support team goals and deliver quality work.
Work History
Clinic Office Manager
1 Year 7 Months- Supervised front desk, dental, medical, and behavioral health staff to ensure seamless clinic operations.
- Registration and scheduling of patients via phone call and text.
- Collaborated with the Administration and Quality Assurance teams to improve patient care, increase patient volumes, and enhance clinic efficiency and safety.
- Conducted thorough insurance benefit verification to facilitate patient care.
- Ordered supplies, tracked inventory, and maintained vendor coordination to support daily clinic needs.
- Oversaw facility maintenance to ensure cleanliness, safety, and compliance with relevant regulations at all times.
- Streamlined appointment booking procedures for better time management among medical professionals and improved overall clinic efficiency.
- Developed in-depth knowledge of insurance policies to assist patients in understanding coverage options and navigating billing processes more efficiently.
- Ensured adherence to HIPAA guidelines regarding patient privacy by training employees on best practices for handling sensitive information securely.
- Negotiated with vendors and suppliers to secure cost-effective contracts for essential equipment and services, contributing to overall financial stability for the clinic.
- Collaborated with other healthcare providers in the area to create a referral network that increased both patient satisfaction levels and clinic revenues.
- Coordinated staff training programs, enhancing the team''s knowledge base on industry developments, and boosting clinic reputation within the local community.
- Coordinated community outreach programs to increase awareness of available services and drive new patient acquisition.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Managed inventory and ordered supplies for all clinic departments, ensuring availability of necessary resources.
- Monitored medical records, referral tracking, and document filing for HIPAA-compliant recordkeeping.
- Reviewed billing issues, claim follow-up, and patient account inquiries to resolve discrepancies promptly.
- Trained reception staff on EHR workflows, appointment procedures, and service standards.
- Communicated with patients, ensuring that medical information was kept private.
Accountant
14 Years 10 Months- Efficiently managed payroll processes, ensuring accurate and timely filing of all weekly, monthly, quarterly, and yearly payroll tax forms at both federal and state levels.
- Entered client billing information into accounting system.
- Identified discrepancies and implemented corrective actions to ensure financial accuracy.
- Assisted with Tax Return preparation.
- Assembly of Tax Returns.
- Research on changing payroll and tax laws.
- Executed daily deposits and supported accounts receivable by accurately applying payments.
- Communicated with clients about past due payments and upcoming changes to enhance financial transparency.
- Compiled and organized necessary documents for tax return preparation.
- Schedule client appointments and maintain the appointment calendar.
- Investigated updates on payroll and tax legislation to ensure compliance.
- Reviewed financial statements for discrepancies and corrected posting errors before filing deadlines.
- Reconciled general ledger accounts to ensure accurate financial reporting and clean month-end close.
- Managed bookkeeping records, journal entries, and account classifications for diverse client portfolios.
- Processed payroll transactions and maintained confidentiality across sensitive financial records.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
Cost Accountant/Accounts Payable
5 Years- Supported cost accounting processes and liaised with overseas distributors to ensure accurate financial reporting.
- Maintained inventory control to minimize discrepancies and optimize stock levels.
- Facilitated Accounts Payable tasks to ensure timely processing of invoices and vendor payments.
- Monitored customer shipments for accurate processing.
- Ordered office supplies and equipment to support operations.
- Prepared cost reports highlighting manufacturing, freight, and overhead fluctuations.
Office Manager
3 Years 6 Months- Coordinated daily office operations, ensuring smooth resident flow and timely administrative support.
- Managed scheduling, calendar updates, and meeting coordination for clinical and administrative staff.
- Oversaw resident records, maintaining accurate documentation and confidential file organization.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Processed billing, invoices, and payment follow-up to support efficient revenue operations.
- Processed Payroll for 100 employees
- Tracked office supplies, ordered inventory, and maintained vendor relationships for uninterrupted workflow.
- Supervised front-desk procedures, resolving patient inquiries and improving service consistency.
- Supported compliance efforts by enforcing healthcare policies and organizing required documentation.
- Led administrative staff, streamlined workflows, and improved office efficiency through process updates.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Payroll Supervisor
9 Years- Supervised payroll processing for trucking operations, ensuring accurate driver settlements and compliance with company policies.
- Reviewed time records, deductions, and wage calculations to maintain payroll accuracy across multiple pay cycles.
- Coordinated payroll corrections with dispatch, accounting, and HR to resolve discrepancies quickly.
- Monitored federal, state, and local payroll regulations to support compliance and reduce processing risk.
- Trained payroll staff on procedures, system use, and confidential record handling.
- Audited payroll reports and transaction details to identify errors and improve processing reliability.
- Maintained employee payroll records, garnishments, and benefit deductions with strict confidentiality.
- Served as primary point of contact for all interdepartmental inquiries regarding payroll policies and procedures, enhancing communication between teams.
- Assisted employees with resolving any payroll-related issues or concerns in a timely manner, maintaining positive relationships within the organization.
- Managed a team of payroll specialists, ensuring timely and accurate processing for over 400 employees.
- Reduced payroll discrepancies by conducting thorough audits and implementing corrective actions when necessary.
- Maintained employee confidence by keeping all payroll information strictly confidential while addressing concerns professionally.
- Effectively managed year-end tasks such as W-2 processing and distribution, avoiding delays and errors in reporting employee earnings to taxing authorities.
- Coordinated with accounting department for accurate general ledger postings related to payroll transactions, promoting financial accuracy across departments.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Education
Associate’s degree - Accounting And Business Administration
Skills
Accounting expertise Team support Collaborative success
Attention to detail
Organization and time management
Computer skills
Office operations management
Task prioritization
Flexible and adaptable
Organizational skills
Friendly
positive attitude
Verbal communication
Customer service
Problem-solving
Reliability
Effective communication
Timeline
Clinic Office Manager
Community Health Center
01.2025 - 08.2026Read More
Accountant
Sampson Tax and Accounting
11.2009 - 09.2024Read More
Cost Accountant/Accounts Payable
Team Effort, Inc/
09.2006 - 09.2011Read More
Office Manager
USA Healthcare
03.2004 - 09.2007Read More
Payroll Supervisor
Umthun Trucking Company
09.1995 - 09.2004Read More
Iowa Central Community College
Associate’s degree from Accounting And Business Administration
Read More