BEHISHTA BAHARISTANI
Bay Club
1
Language
7
years of professional experience
Motivated college student who is equipped with strong organizational, communication skills, developed through coursework, and hands-on projects. Demonstrated ability to work collaboratively in team environments and handle multiple tasks efficiently.
Work History
Front Desk Associate
1 Year 11 Months- Managed front desk operations, including check-ins, memberships, and reservations efficiently.
- Greeted and assisted members and guests, ensuring exceptional customer service experiences.
- Maintained accurate records of transactions and member services using club management software.
- Trained new staff on front desk procedures, enhancing team performance and service quality.
Stylist
3 Months- Listen attentively to a customer need and provide excellent customer service
- Achieve sales goals set by employer
- Properly operate cash register and maintain all financial transactions effectively and efficiently
- Explain warrantees and guarantees on each piece purchased by a customer
- Ensure proper display of company signage in order for customers
Waitress
2 Years 11 Months- Provided excellent customer service to patrons
- Maintained workflow
- Stayed attentive to the needs of guests in the dining area
- Followed health code standards in regards to the handling of food
Education
Bachelor of Arts - Political Science
Skills
Front office support
Conflict resolution
Credit card handling
Multi-line phone systems
Build customer relationships
Team collaboration
Multilingual
Strong negotiator
Demonstrates high levels of responsibility
Excellent team player
Building rapport
Problem-solving skills
Transaction processing
Customer call handling
LANGUAGES
Farsi: Native/Bilingual
Timeline
Front Desk Associate
Bay Club
09.2024 - CurrentRead More
Stylist
Lovisa
06.2022 - 09.2022Read More
Waitress
Kabul Kabob and Grill
07.2019 - 06.2022Read More
Diablo Valley College
Bachelor of Arts from Political Science
Read More