BEHNAZ EBRAHIMIRAHMATI
Irvine,California
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
14
14
years of professional experience
Work History
Sales Associate
Nordstrom
Irvine, California
05.2022 - Current
- Received and displayed product shipments on store retail shelves upon delivery.
- Developed trusting relationships with customers by making personal connections.
- Provided accurate information about products, prices and services.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Customer Service Representative
Nordstrom
Irvine, California
06.2021 - 03.2022
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Provided accurate information about products and services to customers.
Cash Handeling
Marshalls
Irvine, California
10.2016 - 09.2019
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
Salesperson
Macys
Irvine, California
12.2013 - 01.2015
- Reset store displays for special events and seasonal merchandise changes.
- Collaborated with team members to develop effective sales plans.
- Analyzed customer feedback to identify areas of improvement in product offerings.
Chashier
Wholesome Choice
Irvine, California
03.2011 - 04.2013
- Followed company security procedures for handling large sums of money.
- Checked personal identifications during alcohol and tobacco sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
High School Diploma -
Noor
Iran06-2007
Skills
- Cash handling
- Money management
- Client service
- Sales floor organization
- Exceeds sales goals
- Cash register operation
- Customer engagement
- Excellent communication skills
- Contact follow-up
- Engaging with diverse customers
- Product sales
- Product ordering
- Listening skills
Credit card open
Languages
English
Professional
Persian
Professional
Timeline
Sales Associate
Nordstrom
05.2022 - Current
Customer Service Representative
Nordstrom
06.2021 - 03.2022
Cash Handeling
Marshalls
10.2016 - 09.2019
Salesperson
Macys
12.2013 - 01.2015
Chashier
Wholesome Choice
03.2011 - 04.2013
High School Diploma -
Noor