Belen Govea
Summary
To obtain a position that utilizes and builds upon my skills and makes a positive impact and experience toward a long term career growth Dedicated medical assistant with a strong foundation in patient care and electronic health records. Committed to fostering patient satisfaction through thorough education and compliance with HIPAA regulations, while efficiently managing appointment scheduling and patient flow.
Overview
10
10
years of professional experience
Work History
Medical Assistant
About an Alternative / Hand Up LLC
03.2018 - Current
- Recorded patients' medical history and vital statistics to ensure accurate and comprehensive patient care.
- Prepared treatment rooms/ areas for patient examinations, keeping the rooms neat and clean.
- Maintained and organized medical records to support efficient information retrieval and patient management.
- Collected specimens for lab analysis to support accurate testing.
- Scheduled and confirmed patient appointments.
- Answered telephones and directed calls to appropriate staff, facilitating effective communication within the office.
- Greeted visitors, determined purpose of visit, and directing them to appropriate staff.
Full Time Student
01.2016 - Current
- Monitored deadlines for study material, assignments, and tests to ensure timely completion.
- Set goals and researched current trends in career field to enhance knowledge and preparedness.
- Fostered professional relationships with classmates, instructors, and administration to facilitate collaboration.
Medical Assistant
Golden Valley Health Centers
Merced, California
09.2019 - 06.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted healthcare providers with patient examinations and procedures.
- Administered injections, medications, and treatments per physician instructions.
- Educated patients on treatment plans and medication instructions to promote adherence and understanding.
- Coordinated patient appointments and follow-ups to optimize scheduling and reduce wait times.
- Scheduled appointments for patients via phone and in person.
- Managed patient records in electronic health record system to ensure accuracy and accessibility.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Measured vital signs and took medical histories to prepare patients for examination.
- Collected and processed laboratory specimens for testing.
- Communicated with insurance companies regarding patient coverage inquiries.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained cleanliness and organization of clinical areas consistently.
- Supported the development of office protocols and workflows efficiently.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Medical Assistant - Anatomy & Physiology, Medical Terminology, Office Management, Insurance and Coding, Pharmacology, Medical Law and Ethics, Medical Office Laboratory Procedures, CPR and First Aid
PIMA Medical Institute
Colorado Springs, COSkills
- Vital Signs
- Phlebotomy
- Outstanding Teamwork
- Electronic health records
- Injections
- Patient Education
- ICD 10/CPT Coding
- OSHA / HIPAA Certified
- Bilingual communication
- Medical terminology
Languages
Spanish
Languages
English
Professional
Spanish
Professional
Timeline
Medical Assistant
Golden Valley Health Centers
09.2019 - 06.2022
Medical Assistant
About an Alternative / Hand Up LLC
03.2018 - Current
Full Time Student
01.2016 - Current
Medical Assistant - Anatomy & Physiology, Medical Terminology, Office Management, Insurance and Coding, Pharmacology, Medical Law and Ethics, Medical Office Laboratory Procedures, CPR and First Aid
PIMA Medical Institute