Belinda Altamirano
Port Richey,FL
Summary
Dedicated and passionate about healthcare, I am an undergraduate student committed to making a positive impact in patient care and health education. I am a quick and adaptable learner with a solid foundation in healthcare principles, able to r
apidly grasp new concepts and skills in dynamic environments. With excellent communication abilities, I foster clear, empathetic, and effective connections with patients, families, and team members. Known for my collaborative spirit, I thrive in teamwork-oriented settings, always ready to contribute constructively and build upon collective strengths to achieve common goals.
Overview
2
2
years of professional experience
Work History
Pharmacy Customer Service Representative
Walgreens
New Port Richey, FL
04.2024 - Current
- Customer Assistance: Skilled in helping customers with prescription refills, answering medication and product inquiries, and providing personalized support.
- Pharmacy Procedures Knowledge: Familiar with pharmacy operations, HIPAA compliance, and insurance processing to ensure customer needs are met while protecting confidentiality.
- Record-Keeping: Experienced in maintaining accurate transaction records and handling sensitive information in compliance with privacy standards.
Sales Associate
General Nutrition Center, GNC
New Port Richey, FL
08.2023 - 03.2024
- Nutrition Knowledge: Strong foundation in dietary science, providing well-rounded expertise for personalized nutritional guidance.
- Analytical Skills: Committed to staying updated on the latest research and using analytical abilities to enhance client outcomes with current nutritional science.
- Interpersonal Skills: Compassionate, patient, and empathetic, fostering trusting relationships with clients in a supportive, wellness-focused environment.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Front End Coordinator
Milam's Market
Miami, FL
09.2022 - 05.2023
- Team Supervision: Supervised a team of front-end associates, ensuring smooth operations and maintaining high standards of customer service.
- Training and Mentorship: Acted as a trainer for new hires, guiding them through procedures and serving as the main point of contact for any questions.
- Policy and Procedure Compliance: Ensured adherence to store policies and procedures, including maintaining cleanliness and organization of the front-end area.
Education
Certified Nurse Assistant
CNA Training Academy
1810 Drew Street Clearwater, FL 33765Med Tech Certification
CNA Training Academy
1810 Drew Street Clearwater, FL 33765BLS-CPR
CNA Training Academy
1810 Drew Street Clearwater, FL 33765High School Diploma -
Coral Gables Senior High School
Miami, FL05-2023
Skills
- Blingual (fluent in English and Spanish)
- Medication Dispensing
- Patient confidentiality
- Recordkeeping
- Leadership
- Attention to Detail
Timeline
Pharmacy Customer Service Representative
Walgreens
04.2024 - Current
Sales Associate
General Nutrition Center, GNC
08.2023 - 03.2024
Front End Coordinator
Milam's Market
09.2022 - 05.2023
Certified Nurse Assistant
CNA Training Academy
Med Tech Certification
CNA Training Academy
BLS-CPR
CNA Training Academy
High School Diploma -
Coral Gables Senior High School
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