Belinda Demski

Douglas Carpet One Floor & Home

08.1996 - Current

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Trained team members in successful strategies to meet operational and sales targets.
Mentored team members to enhance professional development and accountability in workplace.
Maintained company's visual merchandise standards through general housekeeping and planograms.
Designed two new showrooms to meet and exceed customers wants and expectations.
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Managed day-to-day staffing and handled scheduling for all store employees.
Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Implemented systems and procedures to increase sales.