Belinda Hale
Mesa,AZ
Summary
Dynamic professional with a proven track record at Allstate Insurance Co, enhancing client satisfaction through personalized solutions and exceptional service. Expert in customer service and problem-solving, adept at fostering client loyalty and teamwork. Achieved significant improvements in client trust, demonstrating strong compliance knowledge and people skills. Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
16
16
years of professional experience
Work History
Sales Associate
ACE Hardware
07.2005 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Insurance Producer
Allstate Insurance Co
09.2007 - 06.2009
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Adhered to all regulations for insurance sales.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
- Developed strong relationships with clients, fostering trust and loyalty for long-term business growth.
- Coordinated claim processing between clients and carriers, facilitating timely resolution of disputes and ensuring fair settlements for all parties involved.
Education
Cosmetology License For Washington State - Cosmetology
Mr Lee's School of Cometology
Burien, WA09-1975
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Excellent people skills
Timeline
Insurance Producer
Allstate Insurance Co
09.2007 - 06.2009
Sales Associate
ACE Hardware
07.2005 - 10.2021
Cosmetology License For Washington State - Cosmetology
Mr Lee's School of Cometology
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