Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Belkis Diver Dorante

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Director of Operations

Milk and Honey Ministries NJ
01.2016 - Current
  • Oversaw daily operations and organized events to get donations.
  • Monitored budget and utilized operational resources.
  • Be in charge to make deliveries of medical supplies, food,cloths and medicines to different countries .

Guest Services Representative

Hackensack Medical Center
12.2011 - 09.2021
  • Assisted guests with medical appointments modifications, resolving any issues promptly and professionally.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
  • Assisted in emergency situations as required while adhering strictly to safety protocols.
  • Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.

Education

No Degree - Real Estate License

Kovats Real Estate School
Maywood, NJ
12-2016

Skills

  • Operations oversight
  • Strategic planning and execution
  • Cost control
  • Team leadership
  • Scheduling
  • Delegation
  • Teamwork

Languages

Spanish
Native or Bilingual

Timeline

Director of Operations

Milk and Honey Ministries NJ
01.2016 - Current

Guest Services Representative

Hackensack Medical Center
12.2011 - 09.2021

No Degree - Real Estate License

Kovats Real Estate School

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Belkis Diver Dorante