Belkis Diver Dorante
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Director of Operations
Milk and Honey Ministries NJ
Hasbrouck Heights, NJ
01.2016 - Current
- Oversaw daily operations and organized events to get donations.
- Monitored budget and utilized operational resources.
- Be in charge to make deliveries of medical supplies, food,cloths and medicines to different countries .
Guest Services Representative
Hackensack Medical Center
Hackensack NJ
12.2011 - 09.2021
- Assisted guests with medical appointments modifications, resolving any issues promptly and professionally.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
- Assisted in emergency situations as required while adhering strictly to safety protocols.
- Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
Education
No Degree - Real Estate License
Kovats Real Estate School
Maywood, NJ12-2016
Skills
- Operations oversight
- Strategic planning and execution
- Cost control
- Team leadership
- Scheduling
- Delegation
- Teamwork
Languages
Spanish
Native or Bilingual
Timeline
Director of Operations
Milk and Honey Ministries NJ
01.2016 - Current
Guest Services Representative
Hackensack Medical Center
12.2011 - 09.2021
No Degree - Real Estate License
Kovats Real Estate School