Belky Santiago
Kissimmee,FL
Summary
Driven Pharmacy Technician and Food Service Assistant with a proven track record at Walgreen's Pharmacy, showcasing exceptional problem-solving skills and team collaboration. Expert in workflow optimization and customer service, demonstrated through enhanced pharmacy efficiency and elevated customer satisfaction levels. Adheres to confidentiality standards and excels in fast-paced environments, ensuring compliance and high-quality service. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
Kissimmee, FL
08.2000 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Food Service Assistant
School District Osceola County
Kissimmee, FL
04.2012 - 09.2020
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
Education
GED -
Vocational School
North Bergen, NJSkills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Strong customer service,retail,reset,inventory
- Pharmacy technician strong customer service with patient
- Assistant teacher in head start program
Certification
- Registered Pharmacy Technician
- Certified travel Agent
- Certified Teacher Assistant
- License of Pharmacy Technician
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Food Service Assistant
School District Osceola County
04.2012 - 09.2020
Pharmacy Technician
Walgreen's Pharmacy
08.2000 - Current
GED -
Vocational School