Bella Flores
Fort Worth,TX
Summary
Dynamic professional with a proven track record at TJX Companies, enhancing customer satisfaction and fostering team productivity. Excelled in customer service and inventory tracking, significantly contributing to store visual appeal and efficiency. Skilled in creating personalized shopping experiences and adept at managing high-stress situations, showcasing outstanding problem-solving and people skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
TJX Companies
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Jump Patrol
AMPD Adventure Park
09.2023 - 12.2023
- Streamlined inventory management processes, reducing waste and optimizing resource allocation within the facility.
- Demonstrated strong leadership skills by mentoring junior team members, fostering an atmosphere of learning and growth within the organization.
- Skillfully resolved conflicts between customers, fostering an enjoyable atmosphere for all participants involved.
- Maintained clean and organized facilities, contributing to an optimal jumping experience for patrons.
- Managed daily jump operations, ensuring adherence to established safety protocols and guidelines.
- Implemented risk assessment measures as part of daily routine checks, minimizing potential hazards within the jump area.
- Assisted new jumpers by providing comprehensive instruction on proper techniques and gear usage.
Restaurant Hostess
Texas Road House
07.2023 - 10.2023
Restaurant Hostess
Saykamorans Resturant
01.2022 - 06.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Education
Bachelor of Science - Secondary Education
Tarleton State University
Stephenville, TX05-2028
High School Diploma -
North Crowley High School
Fort Worth, TX05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Outgoing personality
- Money handling
- Stocking and receiving
- Cash register operation
- Store opening and closing
- Adapt to diverse groups
- Inventory tracking
Timeline
Sales Associate
TJX Companies
02.2024 - Current
Jump Patrol
AMPD Adventure Park
09.2023 - 12.2023
Restaurant Hostess
Texas Road House
07.2023 - 10.2023
Restaurant Hostess
Saykamorans Resturant
01.2022 - 06.2023
Bachelor of Science - Secondary Education
Tarleton State University
High School Diploma -
North Crowley High School
Similar Profiles
Emily MinterEmily Minter
Sales Associate at TJ Maxx, TJX CompaniesSales Associate at TJ Maxx, TJX Companies
Sharese BeasleySharese Beasley
Retail Sales Associate at TJ Maxx, TJX CompaniesRetail Sales Associate at TJ Maxx, TJX Companies
Rehan TanoliRehan Tanoli
Sales Associate at TJX CompaniesSales Associate at TJX Companies
Tyler BegleyTyler Begley
Sales Associate at TJX CompaniesSales Associate at TJX Companies
Marcos SalazarMarcos Salazar
Civil Engineering Intern at Charles Crook ConsultingCivil Engineering Intern at Charles Crook Consulting