Bella Larsen
Hiawatha,IA
Summary
Punctual and honest customer service representative with solid background in service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
3
3
years of professional experience
Work History
Cashier
Taco Johns
10.2023 - 02.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Customer Service Cashier
Orange Leaf Frozen Yogurt
06.2021 - 06.2023
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Collaborated with team members to ensure smooth operations during peak hours.
Education
No Degree - Liberal Arts
Kirkwood Community College
Cedar Rapids, IAHigh School Diploma -
John F Kennedy High School
Cedar Rapids, IA05.2023
Skills
- Customer Service
- Written and verbal communication
- Issue Resolution
- Conflict Resolution
- Payment Processing
- Cash Handling
Accomplishments
Quota Club honoree for exceptional personal growth and positive influence on my school community.
Timeline
Cashier
Taco Johns
10.2023 - 02.2024
Customer Service Cashier
Orange Leaf Frozen Yogurt
06.2021 - 06.2023
No Degree - Liberal Arts
Kirkwood Community College
High School Diploma -
John F Kennedy High School
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