Bella Thomas
Destino Ristorante
Gurnee,IL
4
years of professional experience
Adaptable hospitality professional with a strong background in guest service and restaurant operations. Recognized for phone etiquette, multitasking, and teamwork, with experience managing reservations, table turnover, and busy dining room support.
Work History
Restaurant Hostess
1 Year 6 Months- Greeted guests promptly and created welcoming first impressions at the entrance.
- Took reservations and to-go orders by phone, answered customer questions, and provided accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Promoted business loyalty by fostering positive customer relationships.
Restaurant Food Server
1 Year 6 Months- Set positive tone for the entire dining experience as the the first point of contact for incoming guests.
- Participated in team meetings, contributing ideas for improving the overall restaurant operations and performance metrics.
- Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Restaurant Busser
1 Year 6 Months- Maintained clean dining room, clearing and resetting tables promptly to support smooth guest turnover.
- Assisted servers by delivering water, bread, and needed items to enhance guest service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Assisted management with inventory control by monitoring stock levels of linens, flatware, glassware, and other items essential for daily operations.
Restaurant Hostess
1 Year 4 Months- Greeted customers upon arrival at the restaurant upon arrival and provided a friendly and warm presence throughout the dining experience.
- Answered phone calls to take orders, give information and document reservations.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Maintained clean, organized host stand and guest reception area.
Education
High School Diploma
Skills
Customer service
Phone etiquette
Guest engagement
Greeting guests
Cleanliness and hygiene
Conflict resolution
Strong multitasking
Active learning
Timeline
Restaurant Hostess
Destino Ristorante
10.2024 - 04.2026Read More
Restaurant Food Server
Destino Ristorante
10.2024 - 04.2026Read More
Restaurant Busser
Destino Ristorante
10.2024 - 04.2026Read More
Restaurant Hostess
Primo Steak and Seafood
10.2022 - 02.2024Read More
Warren Township High School
High School Diploma
Read More