Summary
Overview
Work History
Education
Skills
Snowboarding Team Captain, Cheer Leading Captain
Timeline
Generic

Bella Winther

Jackson,CA

Summary

Dependable and motivated young adult with experience in providing fast, high-quality customer service to guests in a restaurant setting. Upbeat, friendly, and enthusiastic server anticipating customer needs to uphold an enjoyable dining experience. Four years of experience in food safety, sanitation, POS systems and customer service.

Overview

4
4
years of professional experience

Work History

Server

Waffle Shop
11.2019 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold higher-profit items such as add-ons and extra drinks to enhance sales numbers.

Ice Cream Scooper

Munnerlyn's Ice Creamery
04.2023 - 07.2023
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Operated cash register, taking payments and issuing customer receipts.
  • Assisted owner and manager in ice cream making and packaging.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.

Youth Advisor for Cheerleading

Argonaut Junior Mustangs
06.2021 - 12.2022
  • Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
  • Managed and led activities promoting growth in mental, emotional, and educational areas.
  • Organized and facilitated games to engage youth in positive, team-building experiences.
  • Supported and mentored students in developing skills to become successful in cheer leading and community.

Education

High School Diploma -

Argonaut High School
Jackson, CA
06.2023

Skills

  • Dining Customer Service
  • Food Sales and Promotion
  • Utensil Cleaning
  • Dining Area Maintenance
  • Service Prioritization
  • Community Relationships
  • Plates Presentation
  • Cleanliness standards
  • Menu memorization

Snowboarding Team Captain, Cheer Leading Captain

During freezing cold temperatures and high winds, I spread positivity and high spirits to the team through encouraging words and hand-warmers. Opposite in cheer season, kept the team motivated through the heat with teamwork and togetherness, it's crucial getting through those types of pains knowing you're not in it alone.

Timeline

Ice Cream Scooper

Munnerlyn's Ice Creamery
04.2023 - 07.2023

Youth Advisor for Cheerleading

Argonaut Junior Mustangs
06.2021 - 12.2022

Server

Waffle Shop
11.2019 - Current

High School Diploma -

Argonaut High School

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Bella Winther