Belle Sauceda
San Marcos
Summary
Detail-oriented professional with strong customer service skills and effective multitasking abilities. Committed to enhancing guest experiences through interactive communication and hospitality expertise.
Overview
3
3
years of professional experience
Work History
Hostess
Cover 3
Round Rock, TX
08.2025 - Current
- Still employed currently as a pick up hostess when I am in town.
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system, optimizing table turnover and guest satisfaction.
- Coordinated with kitchen and waitstaff to streamline service flow for busy shifts.
- Trained new host staff on procedures, enhancing team efficiency and service quality.
- Monitored dining area for cleanliness and readiness, maintaining high standards of presentation.
- Resolved guest inquiries and concerns swiftly, fostering a welcoming atmosphere.
- Answered customer questions about hours, seating, and menu information.
Server
Cork & Barrel Pub
Round Rock, TX
04.2023 - 08.2025
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Managed order accuracy and ensured timely delivery of food and beverages.
- Trained new staff on menu offerings and restaurant protocols.
- Collaborated with kitchen staff to address special requests and dietary restrictions.
Food Runner/ EXPO
Cork & Barrel Pub
Round Rock, TX
04.2023 - 08.2025
- Delivered food and beverages promptly to tables, ensuring customer satisfaction and timely service.
- Collaborated with kitchen staff to streamline order preparation and enhance operational efficiency.
- Maintained cleanliness of dining area and service stations, adhering to health and safety standards.
- Assisted servers in managing table turnover, contributing to a smooth dining experience for guests.
- Trained new food runners on service protocols and menu items, fostering team development and cohesion.
- Monitored inventory levels of supplies, notifying management of restocking needs to prevent shortages.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Head Hostess
Cork & Barrel Pub
Round Rock, TX
04.2023 - 08.2025
- Led front-of-house team to enhance guest experiences and streamline seating processes.
- Developed training programs for new host staff, improving service consistency and efficiency.
- Managed reservation systems, optimizing table turnover and minimizing wait times for guests.
- Coordinated with kitchen and bar staff to ensure timely service and effective communication during peak hours.
- Mentored junior hosts in customer service techniques, fostering a positive work environment and team cohesion.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
Education
Bachelor of Arts - Digital Media Innovation
Texas State University
San Marcos, Texas, TX05-2029
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Interactive communication skills
- Greeting guests
- Exceptional communication
- Hospitality service expertise
Affiliations
I am a member of Zeta Tau Alpha sorority at Texas State. I serve on the Philanthropy team, where we raise funds and awareness for Breast Cancer. Through this position, I get to plan and help lead many community service events. So far, we have donated to the San Marcos Animal Shelter, San Marcos Women's Shelter, and Texas Oncology in San Antonio and San Marcos.
Timeline
Hostess
Cover 3
08.2025 - Current
Server
Cork & Barrel Pub
04.2023 - 08.2025
Food Runner/ EXPO
Cork & Barrel Pub
04.2023 - 08.2025
Head Hostess
Cork & Barrel Pub
04.2023 - 08.2025
Bachelor of Arts - Digital Media Innovation
Texas State University