Summary
Overview
Work History
Education
Skills
Certification
Timeline
Teacher

Belva Grevious

Smyrna,GA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Teacher

Primrose Schools
01.2024 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Customer Service Representative

Exela Technologies
03.2023 - 10.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Shipped and processed packages for customers to all over the world. Internationally through Fed. Ex ,UPS,DHL,Amazon. and a host of others.

Teacher

PSC Learning Center
06.2021 - 08.2023
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.

Teacher

Sugar Shanes Learning Center
08.2022 - 02.2023
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.

Warehouse Worker

Randstad General Staffing
01.2020 - 06.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.

House Wife

Self Employed
12.1989 - 05.2019

Military home maker of United States Navy Service member.

Raised Three children. Care for other service members children for deployments.

Education

GED -

Queen City Career Center
06.1999

Skills

  • Call Management
  • Paperwork Processing
  • Data Entry
  • Report Generation
  • Stocking and replenishing
  • Administrative support
  • Receiving support
  • Shipping procedures understanding
  • Recordkeeping strengths
  • Warehousing functions
  • Professional telephone demeanor

Certification

computer training and administrative assistant

First response Safety training CPR & First aid.

certiificate of merit for Fire and life Safety.


Timeline

Teacher

Primrose Schools
01.2024 - Current

Customer Service Representative

Exela Technologies
03.2023 - 10.2023

Teacher

Sugar Shanes Learning Center
08.2022 - 02.2023

Teacher

PSC Learning Center
06.2021 - 08.2023

Warehouse Worker

Randstad General Staffing
01.2020 - 06.2021

House Wife

Self Employed
12.1989 - 05.2019

GED -

Queen City Career Center
Belva Grevious