Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ben Allan

Williamsburg

Summary

Health & Sciences student with hands-on clinical experience in an outpatient PT setting and 8 years of leadership experience with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation. Pursuing a career in physical therapy and seeking a rehab tech role to further develop clinical skills prior to PT graduate school.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Manager

Chick-fil-A
Williamsburg, VA
05.2018 - Current
  • Managed scheduling and floor layouts for all staff
  • Led a team of employees, providing coaching and resolving conflicts as needed
  • Handled corporate and catering communications
  • Promoted to management at age 17; recognized as Employee of the Month twice
  • Led operational improvements, enhancing customer service and team productivity.
  • Developed training programs to elevate staff performance and retention rates.

Volunteer

Sentara Healthcare
Williamsburg, VA
07.2018 - 07.2019
  • Assisted physical therapists in an outpatient clinic setting with daily patient care tasks
  • Prepared and applied hot and cold packs to patients following therapist direction
  • Observed and supported PT treatment sessions, gaining foundational clinical knowledge
  • Maintained a patient-focused environment while ensuring comfort and safety

Education

Associate of Applied Science - Business

Virginia Peninsula Community College
01-2024

Bachelor of Science - Health And Sciences

James Madison University
Harrisonburg, VA
08-2026

Skills

  • Team Leadership
  • Patient Care
  • Active Listening
  • Conflict Resolution
  • Multitasking
  • Empathy
  • Physical Endurance
  • Time Management
  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Certification

  • ServSafe Certified Training - 2021

Timeline

Volunteer

Sentara Healthcare
07.2018 - 07.2019

Store Manager

Chick-fil-A
05.2018 - Current

Associate of Applied Science - Business

Virginia Peninsula Community College

Bachelor of Science - Health And Sciences

James Madison University