Ben Baker
Rogers
Summary
Junior Supply Chain Management student at the University of Arkansas, with hands-on experience in customer service, logistics, and retail operations. Proven ability to manage inventory, coordinate deliveries, and maintain accuracy under time-sensitive conditions. Strong communication and problem-solving skills gained through roles at Walmart and Home City Ice, with a demonstrated commitment to teamwork and efficiency.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Home City Ice
Rogers
05.2025 - 08.2025
- Delivered ice products to residential, commercial, and retail customers efficiently and on time.
- Operated the delivery truck safely, and maintained accurate route logs.
- Handled inventory loading/unloading, and ensured proper product storage.
- Strengthened time management, problem-solving, and customer service skills while working independently.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Associate
Walmart
Rogers
11.2022 - 08.2024
- Developed strong customer service skills through daily interactions with customers.
- Operated cash register to process cash, check, and credit card transactions.
- Stocked shelves with merchandise.
- Answered questions regarding store and merchandise.
- Promoted fundraising opportunities for customers to donate to Arkansas Children's Hospital.
- Maintained a professional, positive attitude, contributing to a productive work environment.
Education
Business - Supply Chain Management
University of Arkansas
Fayetteville, AR, US05.2027
Skills
- Customer Service
- Inventory management
- Time management
- Problem resolution
- Effective communication
- Route logs
- Teamwork and collaboration
Timeline
Delivery Driver
Home City Ice
05.2025 - 08.2025
Associate
Walmart
11.2022 - 08.2024
Business - Supply Chain Management
University of Arkansas
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