Ben Carr
14412 High Pine St Poway California 92064
Summary
Started off as a technician at this company which I purchased. As the shop owner at Midland Auto with a proven track record in enhancing customer retention and optimizing business operations. Expert in employee training and pricing strategy, successfully implemented marketing initiatives that boosted sales. Adept at resolving complex issues while maintaining high standards of store maintenance and customer service.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Shop Owner
Midland Auto
Poway, CA
03.2004 - Current
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Developed and implemented marketing strategies to increase foot traffic and sales.
- Trained and mentored staff on best practices in automotive repair and customer service.
- Oversaw inventory management, ensuring optimal stock levels and product availability.
Education
Auto Repair
Arizona Automotive Institute
Glendale, AZ06.1990
Skills
- Employee training
- Business operations
- Pricing strategy
- Store maintenance
- Customer retention
- Ability to fix complex issues
Accomplishments
Mechanic on TV show Rusted Development
One season
Multiple year re-certified ASE Master Technician
Certification
ASE certified Master Technician
EPA certified A/C tech
Timeline
Shop Owner
Midland Auto
03.2004 - Current
Auto Repair
Arizona Automotive Institute