Ben Ciganek
Mukwonago
Summary
Motivated college student with experience in hospitality and food packaging. Skilled in managing cash transactions and enhancing customer satisfaction. Seeking part-time opportunities to leverage strong communication and time management skills while gaining valuable work experience.
Overview
4
4
years of professional experience
Work History
Host
Pacific Bistro
Delafield
01.2025 - Current
- Collaborated with team to achieve project goals through various assigned tasks.
- Assisted servers in seating guests by escorting them to their tables.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Server
Pacific Bistro
Delafield
01.2024 - Current
- Coordinated dining room setup to create a clean, welcoming environment for guests.
- Utilized in-depth menu knowledge to provide personalized recommendations to enhance guest experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Addressed guest inquiries and complaints promptly to ensure customer satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Food Packer
Kims Garden
Waukesha
02.2022 - 01.2025
- Pack food items following quality and safety standards.
- Operate packaging machinery to ensure efficient production.
- Inspect products for freshness and proper packaging integrity.
- Label packages accurately according to company guidelines.
- Follow all safety procedures while handling hazardous materials.
- Worked additional hours and shifts to meet deadlines during peak periods, ensuring timely order fulfillment.
- Resolved labeling and packaging material issues, maintaining product quality and compliance with standards.
- Assigned tasks to employees and monitored their productivity.
Education
High School Diploma -
Mukwonago High School
Mukwonago, WI05-2025
MBA - Business
University of Wisconsin, Whitewater
Whitewater, WI04-2026
Skills
- Guest relations
- Customer service
- Conflict resolution
- Team collaboration
- Time management
- Multitasking proficiency
- Problem solving
Timeline
Host
Pacific Bistro
01.2025 - Current
Server
Pacific Bistro
01.2024 - Current
Food Packer
Kims Garden
02.2022 - 01.2025
High School Diploma -
Mukwonago High School
MBA - Business
University of Wisconsin, Whitewater