Ben Howell
Brooklyn,NY
Overview
11
11
years of professional experience
Work History
Sales Manager
Sportiva Ski & Golf
01.2022 - 01.2023
- Oversaw shop sales staff success by providing training in sales linguistics and customer relations, boosting overall completed transactions
- Curated shop environment for optimal product promotion and organization while managing inventory and product sourcing
- Performed custom ski and golf fittings, educating customers on gear performance through thorough knowledge of numerous industry brands.
Operations Manager
Premier Oceanfront Rentals
01.2017 - 01.2020
- Managed company's staff and hiring, property maintenance and rental sales, social media, and advertising
- Implemented sales strategy, doubling company's overall yearly income
- Initiated property improvements to correlate with increased rental worth
- Maintained long-standing returning client base through detailed communication and excellent interpersonal skills
- Improved cleaning system for rental spaces cutting costs by 50%.
Resort Management
Tyrol Basin Ski Resort
01.2012 - 01.2017
- Established Tyrol Basin Freestyle Ski Club resulting in an engaged local community and increased season pass sales
- Coordinated resort events and strategized for off-season income opportunities
- Conducted property maintenance and specialized management of snow production and bar operations.
Bartender
The Edgewater Hotel
05.2012 - 09.2012
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Skills
- Operations
- Inventory Management
- Maintenance Planning
- Performance monitoring
- Operations Management
- Staff Management
- Customer Service
- Problem-solving aptitude
- Multitasking Abilities
- Decision-Making
Timeline
Sales Manager
Sportiva Ski & Golf
01.2022 - 01.2023
Operations Manager
Premier Oceanfront Rentals
01.2017 - 01.2020
Bartender
The Edgewater Hotel
05.2012 - 09.2012
Resort Management
Tyrol Basin Ski Resort
01.2012 - 01.2017
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