Ben Hudd
Mount Pleasant,South Carolina
Summary
Dynamic professional with extensive experience in the hospitality industry, notably at The Restoration Hotel, where I excelled in training baristas and focus on customer loyalty. Skilled in sales expertise and fostering collaborative environments, I consistently deliver exceptional service, driving customer satisfaction and team efficiency. My proactive approach and ability to train others have significantly contributed to workplace and working environment.
Overview
5
5
years of professional experience
Work History
Barista
Hotel Emeline
Charleston, South Carolina
02.2024 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Fostered customer loyalty through personal connections, and quality service.
- Built trust with managers to open, and prepare the café for the days services.
Barback
Hotel Emeline
Charleston, South Carolina
07.2024 - 11.2024
- Restocked supplies and prepared garnishes for drinks.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Organized bottles and cans on shelves according to brand or type.
Valet
Charleston Place Hotel
Charleston, South Carolina
03.2023 - 07.2023
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Managed the flow of traffic around the property by directing cars to available spaces.
- Responded promptly to customer inquiries regarding directions, events, restaurants.
Barista
The Rise Coffee Bar
Charleston, South Carolina
05.2022 - 12.2022
- Made cafe specific syrups well and within recipe guidelines.
- Helped train and encourage new baristas.
- Built good relations with coworkers and customers to create a comfortable, welcoming environment.
- Worked well alongside coworkers on a 2-3 person floor.
Barista Trainer
Starbucks
Charleston, South Carolina
09.2019 - 04.2022
- Made food and drinks to customer specifications.
- Quickly and accurately operated cash machine register and credit card machines.
- Upheld proper Starbucks Clean, Safe, Ready (CSR) sanitation standards, and ensured a clean, safe environment for customers and coworkers during the COVID-19 pandemic.
Education
High School Diploma -
School of The Arts
North Charleston06-2021
Bachelor of Arts - Theatre Arts
College of Charleston
CharlestonSkills
- Sales Expertise
- Customer Relations
- Collaboration
- Training others
Timeline
Barback
Hotel Emeline
07.2024 - 11.2024
Barista
Hotel Emeline
02.2024 - Current
Valet
Charleston Place Hotel
03.2023 - 07.2023
Barista
The Rise Coffee Bar
05.2022 - 12.2022
Barista Trainer
Starbucks
09.2019 - 04.2022
High School Diploma -
School of The Arts
Bachelor of Arts - Theatre Arts
College of Charleston
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