Ben Kafka
Brooklyn,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Account Executive, Ticket Sales
Brooklyn Cyclones
Brooklyn, USA
10.2025 - Current
- Prospected and maintained hospitality group and season ticket holder accounts, enhancing client relationships and driving sales growth. The job requires enhanced knowledge of the product, the ability to handle objections, and the personal skills to meet and connect with new people.
- Executed 80 cold calls daily, effectively generating new leads and expanding customer base.
- - Consistently top of the activity leaderboard in a new book of business
- Utilized sales software tools to streamline processes and improve account management.
Freelance Writer
Pitcher List
04.2026 - Current
- Wrote engaging articles on baseball trends and player analysis.
- Generated innovative story ideas and topics to enhance article engagement.
- Researched and analyzed baseball statistics to provide actionable insights on player performance.
- Performed extensive research prior to writing any article or post.
- Developed pitching analysis model for Bryant & Stratton JUCO pitching staff to track horizontal and vertical break metrics.
Account Executive, Ticket Sales
Norfolk Tides
Norfolk, USA
12.2024 - 09.2025
- Developed and maintained relationships with new season ticket holders while selling group and hospitality packages.
- Organized and analyzed sales data using Microsoft Office applications to support decision-making.
- Adapted to changing work schedules to ensure team coverage and service continuity.
- - Quadruple sales goal from DBH
- - Utilizes Archtics and TM1 software
Front Office Coordinator
Norfolk Tides
Norfolk, USA
02.2024 - 12.2024
- Delivered internal and external customer service, organized files, and executed administrative tasks to support seamless operations and enhance visitor experience at Harbor Park.
- Safeguarded confidentiality of sensitive information to uphold trust and compliance.
- Managed front office operations for a professional baseball team.
- Coordinated schedules for staff and team events efficiently.
- Assisted with ticket sales and customer service inquiries daily.
Gameday Operations Intern
Norfolk Admirals
Norfolk, USA
09.2023 - 12.2023
- Gained practical knowledge in sports office setting, observed sales calls, and executed promotional events during breaks.
- Assisted in coordinating game day operations for professional hockey events.
- Collaborated with team members to set up event spaces and equipment.
- Supported the execution of promotional activities during home games.
Promotions Team Member
Norfolk Tides
Norfolk, USA
03.2022 - 10.2023
- Executed between-innings promotional events for Baltimore Orioles (AAA) affiliated Norfolk Tides during home games in 2022 and 2023, enhancing fan engagement through direct interactions and creative crowd participation.
- Assisted in executing promotional events and fan engagement activities.
- Collaborated with team members to set up and dismantle event displays.
- Engaged with fans to promote team initiatives and merchandise.
Golf Course Employee
Princess Anne Country Club
Virginia Beach, USA
01.2022 - 08.2022
- Maintained course quality through repairs of greens and bunkers and general maintenance. Supported management by promptly completing diverse tasks to ensure smooth operations.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor's Degree - Sports Management
Old Dominion University
Norfolk, Va12-2023
Associate Degree - Business Science
Tidewater Community College
Virginia Beach, Va12-2020
Skills
- Sales software use
- Customer management
- CRM expertise
- Business development
- Revenue generation
- Data analysis
- Fan engagement
- Relationship building
- Team collaboration
- Attention to detail
Awards
- Dean's List
- National Honors Society recipient
- Employee of the Homestand - Norfolk Tides
Timeline
Freelance Writer
Pitcher List
04.2026 - Current
Account Executive, Ticket Sales
Brooklyn Cyclones
10.2025 - Current
Account Executive, Ticket Sales
Norfolk Tides
12.2024 - 09.2025
Front Office Coordinator
Norfolk Tides
02.2024 - 12.2024
Gameday Operations Intern
Norfolk Admirals
09.2023 - 12.2023
Promotions Team Member
Norfolk Tides
03.2022 - 10.2023
Golf Course Employee
Princess Anne Country Club
01.2022 - 08.2022
Bachelor's Degree - Sports Management
Old Dominion University
Associate Degree - Business Science
Tidewater Community College