Jason Giambra
Milford,CT
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Account Executive, Ticket Sales
Bridgeport Islanders
Bridgeport, CT
05.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Ticket Sales Intern
Bridgeport Islanders
Bridgeport, CT
11.2022 - 05.2023
- Managed phone lines to address customer inquiries in a timely manner, ensuring excellent communication standards were maintained.
- Collaborated with team members to achieve daily sales goals and exceed monthly targets consistently.
- Assisted patrons with event information, enhancing their overall experience and satisfaction with our services.
- Established rapport with clients quickly upon initial contact, creating a welcoming environment that facilitated successful ticket transactions.
Education
MBA - Management
University of Bridgeport
Bridgeport, CT12.2024
Bachelor of Science - Sports Management
University of Bridgeport
Bridgeport, CT05.2023
Bachelor of Science - Accounting
University of Bridgeport
Bridgeport, CT05.2023
Skills
- Account Management
- Client Relationship Building
- Written and verbal communication
- Customer Service
- Strategic selling
- CRM software expertise
- Lead Generation
- Problem-Solving
- Multitasking
- Archtics Ticketing System
Certification
- Bloomberg Certified (2020)
Timeline
Account Executive, Ticket Sales
Bridgeport Islanders
05.2023 - Current
Ticket Sales Intern
Bridgeport Islanders
11.2022 - 05.2023
MBA - Management
University of Bridgeport
Bachelor of Science - Sports Management
University of Bridgeport
Bachelor of Science - Accounting
University of Bridgeport