BEN ROSEME
Valley Stream,NY
Summary
Dynamic Equipment Sales Specialist with Daikin Applied, skilled in sales strategy and technical support. Proven track record in enhancing customer satisfaction and retention through effective communication and problem-solving. Adept at training teams and negotiating successful deals, driving significant growth in sales and product knowledge expertise.
Overview
8
8
years of professional experience
Work History
Equipment Sales Specialist
Daikin Applied
Long Island City, New York
11.2019 - Current
- Execute all aspects of sales functions, including order processing, purchasing orders, payment processing, quotes, and delivery dates.
- Recommend alternative products based on cost, availability, or specifications as needed.
- Educate customers about product terminology, features, and benefits in order to improve sales and customer satisfaction.
- Find remedies to ensure customer satisfaction and retention.
- Pursue new strategies to grow total office sales through current and new customers.
- Train new inside sales representatives
Sales Associate
ABCO HVACR Supply + Solutions
Long Island City, New York
04.2017 - 11.2019
- Assisted customers with product selection and provided technical support.
- Processed sales transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues in a timely manner.
- Answered incoming telephone calls to provide store, products and services information.
Education
Associate of Applied Science - HVAC/R
Apex Technical School
Long Island City, NY04-2011
Skills
- Sales strategy
- Product knowledge
- Technical support
- Team building
- Employee training
- Problem solving
- Effective communication
- Attention to detail
- Product knowledge expertise
- Strong negotiation skills
- Sales strategy development
Timeline
Equipment Sales Specialist
Daikin Applied
11.2019 - Current
Sales Associate
ABCO HVACR Supply + Solutions
04.2017 - 11.2019
Associate of Applied Science - HVAC/R
Apex Technical School