Ben Snyder
Canyon Country,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrative Clerk
Kiasier Permanente
Los Angeles, CA
03.2015 - Current
- Collaborated with human resources personnel to ensure that all employee benefits are being administered properly.
- Trained personnel on how to interpret and administer labor contracts.
- Helped management develop strategies for negotiating with labor unions and obtaining optimum terms.
- Taught frontline leadership to improve labor and management interactions, reducing grievances and arbitration needs.
- Provided advice and guidance on labor-related matters to union members.
- Conducted investigations into workplace complaints of unfair treatment or safety issues.
Store General Manager
Luxottica Retail
Los Angeles
01.2010 - 06.2015
- Developed and implemented strategies to improve customer service, increase sales, and maximize profitability.
- Monitored store operations including inventory control, budgeting, pricing and merchandising.
- Maintained a safe working environment by adhering to all safety regulations and policies.
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Analyzed sales figures and forecast future sales volumes to plan promotions accordingly.
- Resolved customer complaints promptly while maintaining excellent customer service standards.
- Prepared detailed reports on store operations such as stock levels, financial performance or employee productivity.
- Initiated disciplinary action when necessary according to company policies.
Lab Manger
Luxottica Optical Manufacturing
Los Angeles
05.2006 - 02.2015
- Performed routine maintenance on lab equipment and maintained a log of activities.
- Assisted in the preparation of reports summarizing lab operations, research findings, and other data related to experiments.
- Monitored the storage areas for proper labeling of chemicals and equipment according to safety standards.
- Managed budgets associated with purchasing new equipment or supplies needed for ongoing research projects or experiments.
- Compiled reports detailing any incidents involving unsafe working conditions or improper use of laboratory equipment.
- Created training materials for new employees regarding proper usage of lab instruments and safety guidelines.
- Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
Retail Manager
Luxottica Retail
Los Angeles
06.2009 - 01.2010
- Managed daily operations of the store, including opening and closing procedures.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Analyzed financial data to identify areas of improvement for profitability.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
Education
Some College (No Degree) - Electrical Engineering
Pierce College
Woodland Hills, CA02-2018
Uptown Licensing
Skills
- Scheduling and calendar management
- Meeting Coordination
- Scheduling appointments
- Documentation and Recordkeeping
- Verbal and written communication
- Information Security
Accomplishments
Lenscrafters person of the year in 2014 for Revamping 4 lenscrafters stores that were failing audits and sales. Hired new staff from Dr office,Retail,and Laboratory. Brought up to quality standards and meeting financial goals to creating a quality patient care experience.
Certification
- Certified optical equipment technician in 2009
ABO Certified : Optometry License 2010-Current 2024
Life insurance License December 2022- current 2024
Timeline
Administrative Clerk
Kiasier Permanente
03.2015 - Current
Store General Manager
Luxottica Retail
01.2010 - 06.2015
Retail Manager
Luxottica Retail
06.2009 - 01.2010
Lab Manger
Luxottica Optical Manufacturing
05.2006 - 02.2015
Some College (No Degree) - Electrical Engineering
Pierce College
Uptown Licensing
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