Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Ben Stewart

Rexburg,ID

Summary

Results-driven Member Experience Specialist with expertise in fostering positive customer relationships. Proven ability to identify and address member needs, improve engagement, and ensure satisfaction. Strong problem-solving skills, effective communication abilities, and commitment to delivering high-quality service. Previous roles focused on enhancing user experience by streamlining processes and implementing innovative solutions.

Overview

3
3
years of professional experience

Work History

Member Experience Specialist

Vasa Fitness
Kaysville, UT
01.2024 - 07.2024
  • Provided exceptional customer service to members, addressing inquiries and resolving issues in a timely manner, even while multitasking.
  • Helped new members create gym memberships; successfully used sales tactics, when needed, to upsell memberships to achieve quotas.
  • Managed communication between co-workers and members via email, phone calls, and text messages.
  • Greeted members upon arrival, providing assistance with membership applications and other related processes.

Carwash Attendant

Charlie's Car Wash
Kaysville, UT
01.2024 - 07.2024
  • Worked closely with team members to produce efficient and effective ways of delivering the service.
  • Greeted customers and answered questions regarding services offered.
  • Received payment from customers in exchange for services rendered.
  • Provided information about additional services available at the car wash facility.

Full-time Missionary

Church of Jesus Christ of Latter-day Saints
Frankfurt, Germany
11.2021 - 11.2023
  • Trained others in evangelism techniques using various methods such as one-on-one conversations, public speaking engagements, and online platforms.
  • Facilitated discussion groups on topics related to faith formation and Christian living.
  • Conducted outreach activities such as door-to-door visits, street preaching, and distributing religious literature.

Solar Sales Representative

Ohana
Gilbert, AZ
01.2021 - 09.2021
  • Educated homeowners on benefits of solar energy such as potential savings, lowered environmental impacts and likely increases in home value.
  • Traveled of time to canvass neighborhoods and prospect for customers on door-to-door basis.
  • Selected solar energy products, systems and services according to electrical energy requirements, site conditions, price and other factors.

Education

High School Diploma -

Highland High School
Gilbert, AZ
05-2021

Some College (No Degree) - Finance

BYU-Idaho
Rexburg, ID

Skills

  • Performance Tracking
  • Product Sales
  • Issue Resolution
  • Service Upselling
  • Member retention
  • Complaint Handling
  • Customer Service
  • Account Management

Languages

German
Full Professional

References

References available upon request.

Timeline

Member Experience Specialist

Vasa Fitness
01.2024 - 07.2024

Carwash Attendant

Charlie's Car Wash
01.2024 - 07.2024

Full-time Missionary

Church of Jesus Christ of Latter-day Saints
11.2021 - 11.2023

Solar Sales Representative

Ohana
01.2021 - 09.2021

High School Diploma -

Highland High School

Some College (No Degree) - Finance

BYU-Idaho

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Ben Stewart