Benadette Muta

Bowie,MD

Summary

Proactive and results-oriented professional with a proven track record at DD's Discount, excelling in customer service and teamwork. Demonstrated ability to enhance store visual appeal and foster customer loyalty through exceptional service and problem-solving skills. Skilled in managing financial transactions and inventory with precision, contributing to store efficiency and success.

Overview

years of professional experience

Work History

Sales Associate

DD's Discount

02.2023 - 10.2024

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.

Retail Sales Associate

Lidl

03.2021 - 12.2022

Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

Associate of Arts - Accounting And Finance

SBM, Malta, MT

04-2025

Skills

Customer service
Teamwork and collaboration

Time management
Problem-solving skills

Languages

English

French

Full Professional

Timeline

Sales Associate - DD's Discount

02.2023 - 10.2024

Retail Sales Associate - Lidl