Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Benedict Mulbah Lavelah

MARGIBI,Republic of Liberia

Summary

A highly motivated professional who is driven to succeed, and who has the ability to manage large scale and complex projects currently seeking an administrative position. Possesses over 10 years’ experience in project scheduling, managing resources, controlling budgets and organizing team activities. Proven track record of communication up and down the chain of command, meeting project goals, and providing administrative support.

Overview

21
21
years of professional experience

Work History

Assistant Supv Distribution Operation (SDO)

United States Postal Service
Bethlehem, USA
01.2021 - Current
  • Manage employees’ operations daily
  • Communicate with customers at times
  • Conducting transaction on behalf of the agency
  • Developing adequate solution of mail processing on time
  • Providing ethical and professional behavior
  • Communication skills, reporting writing and public speaking

In plant Support Specialist

United States Postal Service
Bethlehem, USA
01.2021 - 01.2023
  • Managing solution, managing MSc control point Solutions, such as vending, VMI, or storeroom management program
  • Planning: Coordinating with Business Mail Entry Unit (BMEU) managers, Detached Mail Units, and Business Service Network Managers
  • Participating in customers plants and /or production, meetings, strategic initiative projects and lean/sigma events
  • Protecting political mail

Mail Handler

United States Postal Service
Bethlehem, USA
01.2018 - 01.2021
  • Shorts and processes mail at the postal plant
  • Shorts incoming and outgoing mail into mail sacks according to destination
  • Load trailer and off-load trailer with mail

Direct support Staff

Access Service
Bethlehem, USA
01.2016 - 01.2019
  • Administering Medication
  • Assisting with household work
  • Helping in providing Independent living
  • Taking Consumer’s/Clients for Doctor appointment

Quality Inspector

IMKO/SHARP
Allentown, USA
01.2016 - 01.2017
  • Scan labels quickly and accurately
  • Ensured packages are secure
  • Maintain quality standards for all outgoing medication
  • Approve or reject raw materials with respect to quality standards and record supplier performance
  • Read blueprint and instruction to comprehend the quality expectations for the production and supplies
  • Select output samples and check them using appropriate methods (measuring dimensions, testing functionality, comparing to specification etc.)
  • Using automated system to perform complex testing procedures

Prosecutor Clerk

Ministry of Justice
, Republic of Liberia
01.2012 - 01.2015
  • Prepared indictment
  • Interviewed with witness for court trials
  • Recorded court cases
  • Organized motions and resistance on cases
  • Documented papers entering prosecution office

Homicide Investigator

Liberia Nation Police
, Republic of Liberia
01.2012 - 01.2015
  • Crime Scene: Work with crime scene investigators to process, establish a perimeter, and document the condition
  • Gather physical evidence like weapons, clothing and DNA samples
  • Interview conducts with witness, victims, first responders and suspects
  • Research, conduct online research and interview records
  • Call response and Emergencies

Project Coordinator

International Organization for Advance Humanity
Monrovia, Republic of Liberia
01.2007 - 01.2015
  • Communicated with all personal involved in a project
  • Identified and managed essential materials for a project
  • Mediated between team members and with external stakeholders
  • Provided direction and mentored the project team and individuals
  • Calculated and tracked project costs
  • Maintained project records, databases, and other tracking tools
  • Developed and implemented end-user test strategies and documented feedback
  • Prioritized and managed multiple projects

Administrative Assistants

Etowah Food Security
Montserrado, Republic of Liberia
01.2008 - 01.2011
  • Assisted with drafting of all project’s reports
  • Led food security projects
  • Secured and logged all food received records from daily projects site
  • Scheduling planning meetings, travels and appointment
  • Maintaining filing systems and data base

Fire Investigator

United Nation Mission in Liberia Fire Department
, Republic of Liberia
01.2004 - 01.2007
  • Gathered information relating to the cause of fire recording and analysis
  • Wrote daily, weekly, and monthly reports to fire chief
  • Accessed and investigate fire scene thoroughly and establish the cause of fire
  • Protected, secured, and managed the safety of lives and properties

Chief Executive Officer

Benthal Bureau of Investigation & Guard Services
Margibi County, Republic of Liberia
  • Oversea the strategic direction of the firm: From lower -level managers to upper manager
  • Manage the overall operations of the company
  • Monitor company performances
  • Setting precedence for the working culture and environment

Education

MBA -

American Public University
Charlestown, WV, United States
10.2024

Master (MBA) - Business Administration

Strayer University
Allentown, United States
01.2018

BA - Criminal Justice Administration

African Methodist Episcopal Zion University
Monrovia, Liberia
01.2011

Skills

  • Conflict Management
  • Customer Service
  • Legal Knowledge
  • Management
  • Organizational Behavior
  • Law Enforcement
  • Quality Inspector
  • Crisis Intervention
  • Negotiation
  • Production
  • Team Building

Timeline

Assistant Supv Distribution Operation (SDO)

United States Postal Service
01.2021 - Current

In plant Support Specialist

United States Postal Service
01.2021 - 01.2023

Mail Handler

United States Postal Service
01.2018 - 01.2021

Direct support Staff

Access Service
01.2016 - 01.2019

Quality Inspector

IMKO/SHARP
01.2016 - 01.2017

Prosecutor Clerk

Ministry of Justice
01.2012 - 01.2015

Homicide Investigator

Liberia Nation Police
01.2012 - 01.2015

Administrative Assistants

Etowah Food Security
01.2008 - 01.2011

Project Coordinator

International Organization for Advance Humanity
01.2007 - 01.2015

Fire Investigator

United Nation Mission in Liberia Fire Department
01.2004 - 01.2007

Chief Executive Officer

Benthal Bureau of Investigation & Guard Services

MBA -

American Public University

Master (MBA) - Business Administration

Strayer University

BA - Criminal Justice Administration

African Methodist Episcopal Zion University
Benedict Mulbah Lavelah